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Lead Client Relations Manager

2 months ago


Redford, Michigan, United States Vaco Full time

Vaco is on the lookout for a skilled and driven professional to take on the role of Lead Client Relations Manager. This position is pivotal in ensuring the success of our valued clients and fostering long-term partnerships.


Key Responsibilities:

  • Oversee a diverse portfolio of client accounts to ensure sustained success.
  • Establish and nurture strong relationships with clients to understand their needs.
  • Serve as the primary liaison, addressing clients' unique requirements.
  • Identify and pursue new business opportunities through existing and prospective client networks.
  • Collaborate with production teams to provide accurate quotes and manage new business initiatives.
  • Resolve client issues promptly and effectively, providing tailored solutions.
  • Maintain comprehensive reports on account statuses and transactions.
  • Set and monitor sales targets aligned with organizational goals.
  • Analyze sales metrics, including quarterly results and annual forecasts.
  • Propose strategies to enhance sales performance and uncover growth opportunities.

Qualifications:

  • A Bachelor's degree in Business Administration or a related field is preferred.
  • At least five years of experience in account management or sales roles.
  • Detail-oriented with exceptional organizational skills and effective communication abilities.
  • Proficient in Excel and other relevant software.

Diversity and Inclusion:

At Vaco, we value a diverse workforce and encourage individuals from all backgrounds to apply. We are committed to creating an inclusive environment for all employees.


Equal Opportunity Employer:

Vaco is an Equal Opportunity Employer and does not discriminate based on race, color, sex, religion, national origin, age, disability, veteran status, or any other protected characteristic.