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Lead Client Relations Manager
2 months ago
Vaco is on the lookout for a skilled and driven professional to take on the role of Lead Client Relations Manager. This position is pivotal in ensuring the success of our valued clients and fostering long-term partnerships.
Key Responsibilities:
- Oversee a diverse portfolio of client accounts to ensure sustained success.
- Establish and nurture strong relationships with clients to understand their needs.
- Serve as the primary liaison, addressing clients' unique requirements.
- Identify and pursue new business opportunities through existing and prospective client networks.
- Collaborate with production teams to provide accurate quotes and manage new business initiatives.
- Resolve client issues promptly and effectively, providing tailored solutions.
- Maintain comprehensive reports on account statuses and transactions.
- Set and monitor sales targets aligned with organizational goals.
- Analyze sales metrics, including quarterly results and annual forecasts.
- Propose strategies to enhance sales performance and uncover growth opportunities.
Qualifications:
- A Bachelor's degree in Business Administration or a related field is preferred.
- At least five years of experience in account management or sales roles.
- Detail-oriented with exceptional organizational skills and effective communication abilities.
- Proficient in Excel and other relevant software.
Diversity and Inclusion:
At Vaco, we value a diverse workforce and encourage individuals from all backgrounds to apply. We are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer:
Vaco is an Equal Opportunity Employer and does not discriminate based on race, color, sex, religion, national origin, age, disability, veteran status, or any other protected characteristic.