Banking Representative
2 weeks ago
We are seeking a highly skilled and professional Customer Support/Account Representative to join our team at Russell Tobin. As a key member of our financial services team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to incoming phone calls regarding client service inquiries and resolve issues in a timely and efficient manner.
- Provide accurate and efficient support for client Cash Management products and services, including online and mobile banking.
- Collaborate with internal teams to ensure seamless service delivery and meet key performance metrics.
- Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
Requirements:
- Previous contact center experience with a strong focus on customer service.
- Ability to multitask and adapt quickly to changing priorities in a fast-paced environment.
- Strong communication and problem-solving skills.
- Bachelor's Degree or equivalent experience.
What We Offer:
Russell Tobin offers a comprehensive benefits package, including health, dental, and vision insurance, 401(k) retirement savings, life and disability insurance, and employee assistance programs. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.
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