Technical Service Specialist

1 week ago


Chicago, Illinois, United States SST Direct Full time

We are seeking a skilled Field Service Engineer to join our technical service group in North America. As a Field Service Engineer, you will be responsible for installing, maintaining, troubleshooting, and repairing company equipment with high quality. You will also complete basic retrofits, software installations, and customer training, as well as complete paperwork on time with high quality. Additionally, you will work independently to resolve technical problems and maintain good relationships with customers.

Responsibilities include:

  • Support customers in North America as a part of the technical service group
  • Install, maintain, troubleshoot, and repair company equipment with high quality
  • Complete basic retrofits, software installations, and customer training
  • Complete paperwork on time with high quality
  • Work independently to resolve technical problems and maintain good relationships with customers

Requirements include:

  • Two year technical degree in engineering or related field preferred, or combination of training and work experience
  • Strong electrical and computer systems experience and high level of diagnostic skills
  • Previous experience with robotics, lasers, automation systems, or mechatronics required
  • Microsoft Office; Word, Outlook, Excel, and PowerPoint
  • Valid Driver's License
  • Ability to obtain US passport and rent automobiles

This is a full-time position with 100% travel within North America to support customers. Occasional overnights may be required. If you are interested in this role, please submit your resume for immediate consideration.



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