Financial Transaction Coordinator
3 weeks ago
We are seeking a highly motivated and organized Senior Operations Analyst Payroll to join our team at the Metropolitan Transportation Authority. This role will be responsible for ensuring accurate and timely payment to our employees, as well as developing and updating operating procedures and training materials.
Key Responsibilities:
- Mentor, coach and support other team members as appropriate
- Manage individual assignments and expectations. Assist with prioritizing team assignments
- Integrate across teams to document, research and resolve intermediate issues and errors as assigned
- Develop and update operating procedures and training materials as needed
- Maintain more complex level of process, functional and technical knowledge and participate in training to continue to develop such knowledge
- Gather, validate and maintain data and other transaction inputs
- Gather forms and track status of assignments
- Enter transactions in PeopleSoft and service request management tool
- Retrive, index and review scanned documents and forms
- Provide satisfactory customer service by receiving, analyzing, researching and seeking resolution to more complex inquiries
- Understand when to resolve or escalate to supervisor
- Perform / support cyclical processing and period end activities
- Complete assignments as delegated by Supervisor
Requirements:
To be successful in this role, you will need:
- Possess specific work experience in Payroll area and/or experience in Finance processing
- Ability to work with, train and coach other team members
- Working knowledge and use of PeopleSoft or related database software
- Ability to process requests consistently with general supervision
- Ability to prioritize problems and promptly resolve or escalate when necessary
- Strong oral and written communication skills
- Strong interpersonal skills with the ability to work with and collaborate across the BSC at all levels within and outside the organization
- Strong time management skills and ability to manage individual assignments
- Strong attention to detail
- Ability to handle sensitive situations and maintain a high degree of confidentiality
Salary:
The salary range for this position is $49,562 - $82,603 per year, based on location and experience.
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