General Manager in Training

15 hours ago


Murfreesboro, Tennessee, United States Sun Tan City - STC Management Group, LLC Full time
Job Title: General Manager in Training

Sun Tan City is a leading tanning salon chain with over 250 locations across 20 states. As a General Manager in Training, you will play a key role in driving store performance, fostering superior client service, and maintaining operational excellence.

Job Summary

The General Manager in Training will assist in managing daily operations, leading by example, and creating a client-centric experience. This individual will also establish clear goals and objectives for team members, provide coaching and training, and generate sales reports.

Responsibilities
  • Monitor and manage daily operations in a fast-paced environment
  • Lead by example in all company operations, including creating a client-centric experience and meeting personal sales expectations
  • Maintain a professional and impeccably clean salon environment
  • Establish clear goals and objectives for team members
  • Provide coaching, training, and feedback to improve team members' daily performance
  • Generate sales reports, maintain inventory, and assist with other General Manager functions
  • Assist in controlling top-line revenue and expenses
  • Help maintain proper staffing levels to ensure maximum productivity and excellent customer service while controlling labor costs
Requirements
  • Management and/or sales experience required
  • Beauty industry and/or customer service experience preferred
  • Basic computer skills (ability to use Word, Excel, and Outlook)
  • Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously
  • Knowledge of client service techniques and operational practices
  • Problem-solving and organizational/planning skills
  • Strong leadership skills, with the ability to coach and mentor
  • Team building skills
  • Ability to prioritize and delegate
Physical Requirements
  • Ability to stand and walk for long periods of time
  • Ability to bend at the waist to clean tanning equipment
  • Ability to lift or assist in lifting items and heavy boxes
  • Ability to bend down to pick up trash, towels, etc. from the floors
  • Ability to perform salon cleaning functions, including dusting, sweeping, mopping, scrubbing, etc.


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