Receptionist

2 days ago


Glen Allen, Virginia, United States Thalhimer Full time
Job Title: Receptionist

Thalhimer is seeking a highly organized and detail-oriented Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and visitors.

Key Responsibilities:
  • Answering Calls: Answer all incoming telephone calls and handle as required, ensuring timely and professional communication with clients and visitors.
  • Client Greeting: Greet clients and visitors, ensuring they reach their proper destination while maintaining security within the office.
  • Switchboard Operations: Follow proper procedures daily for opening and closing switchboard, ensuring seamless communication and minimizing disruptions.
  • Mail and Package Handling: Open unidentified mail and forward to proper departments as needed, and process mailers (fold and stuff envelopes) as required.
  • Conference Room Management: Monitor scheduling of all conference rooms, maintain janitorial request schedules, and ensure the reception desk and lobby appearance are maintained.
  • Administrative Support: Assist Accounting with tasks such as entering edit reports on spreadsheets, separating rent coupons, and updating certificate of insurance letters for tenants.
  • Additional Tasks: Perform all other tasks and duties as assigned, with dates to be agreed upon.

Requirements: Minimum of two years work-related experience, professional telephone manner, and customer service experience, as well as experience with high-volume, multi-line computerized telephone systems.


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