Museum Service Representative

2 months ago


East Alton, Illinois, United States Ladgov Corporation Full time
Job Overview

Position Title: Museum Attendant

Employment Type: Part-time

Location: Various locations in East Alton, Illinois, and West Alton, Missouri.

Position Summary: Ladgov Corporation is seeking to employ Museum Attendants to assist in operations related to the Department of Army. This role involves engaging with visitors and ensuring a welcoming environment.

Key Responsibilities:

  • Manage incoming calls and respond to radio communications directed to the Museum, ensuring constant availability near communication equipment.
  • Facilitate the sale of annual passes and other authorized passes.
  • Operate the Gift Shop cash register during operational hours.
  • Monitor the entrance area to greet visitors warmly and offer assistance.
  • Display information regarding museum rules, special events, and programs effectively throughout the facility.
  • Ensure a tidy and organized workspace.
  • Document visitor feedback and concerns for review.
  • Familiarize oneself with audio-visual tools in designated areas and assist guests with presentations.
  • Keep accurate records of visitor tours for reporting purposes.

Qualifications:

  • High school diploma or equivalent required.
  • Excellent customer service and communication abilities.
  • Friendly demeanor to engage visitors positively.
  • Detail-oriented to maintain a clean and orderly environment.
  • Willingness to work flexible hours, including weekends and holidays.
  • Previous experience in customer service or hospitality is advantageous but not mandatory.

Note: The role involves working at multiple locations on a rotating schedule.



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