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Administrative Support Specialist

2 months ago

Anaheim, California, United States British Swim School Full time
Position Overview:

As a vital member of our team at British Swim School, the Part-Time Operations Assistant plays a crucial role in ensuring the seamless execution of our swim programs. This position offers a unique opportunity to contribute positively to the community while fostering a safe environment for learners.

Key Responsibilities:
  • Assist in the daily management of swim school operations, including class scheduling and staff coordination.
  • Support the development and maintenance of class schedules based on demand and instructor availability.
  • Deliver exceptional customer service by addressing inquiries and resolving issues to enhance the experience for students and their families.
  • Utilize scheduling software, such as Jack Rabbit, for effective class management and communication.
  • Provide assistance to staff, ensuring optimal performance and collaboration.
  • Maintain compliance with safety regulations, contributing to a secure environment for all participants.
  • Work alongside the management team to implement operational strategies aimed at improving efficiency and customer satisfaction.

Qualifications:
  • High School diploma or equivalent.
  • Strong interpersonal communication and organizational skills.
  • Proficiency in Microsoft Office Suite.
  • Experience with Jack Rabbit or similar scheduling tools is preferred but not mandatory.

Preferred Skills:
  • 1+ years of experience in customer service or management roles.
  • Background in swimming or fitness instruction/management is advantageous.
  • Experience in an administrative or operational support capacity, ideally within a swim school or related setting.
  • Solid understanding of scheduling, class development, and customer service principles.
  • Strong organizational skills and the ability to multitask effectively.
  • Excellent communication and interpersonal abilities.
  • Capability to thrive in a fast-paced environment and manage challenging situations with professionalism.

About British Swim School:

At British Swim School, we are dedicated to making a significant impact in our communities by addressing the critical issue of child drowning. Our mission is to ensure that every individual, regardless of age or ability, has the opportunity to become a safe and confident swimmer. We value our team members and provide them with the necessary training to deliver our unique approach to swimming instruction.

This role not only offers competitive compensation but also the chance to make a meaningful difference in the lives of children and families in your community. Join us in our commitment to promoting water safety and fostering a love for swimming.