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Amazon Warehouse Customer Service Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our Amazon Locker+ team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a seamless experience for our customers.
Duties & Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- Order Management: Receive, pick, and stow customer orders, process returns, and prepare for delivery.
- Problem-Solving: Work through problem-solving scenarios for customers, using critical thinking and effective communication skills.
- Workspace Maintenance: Maintain a clean, safe, and organized workspace, adhering to Amazon's high standards.
- Location Management: Manage responsibilities for a Locker+ location, including opening and closing site.
- Technology Utilization: Use technology like smartphones and handheld devices to sort, scan, and prepare orders.
- Receiving and Processing: Receive truck deliveries and process orders efficiently.
- Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines in English.
At Amazon, we offer a dynamic and inclusive work environment, with opportunities for growth and development. Our team members enjoy a range of benefits, including competitive pay, flexible scheduling, and opportunities for advancement.
We are committed to diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and respected. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
