Host and Service Ambassador
4 weeks ago
Job Overview:
Maintain a warm and welcoming atmosphere for guests by providing exceptional service and ensuring a seamless dining experience.
Responsibilities:
- Meet and greet guests upon arrival, escorting them to their tables and ensuring they have everything they need.
- Assign sections to servers, notify them of new seats, and maintain a visible presence throughout the restaurant to assist with any needs or issues.
- Process payments accurately and efficiently, counting back change and verifying the accuracy of guest checks.
- Provide exceptional customer service, responding to feedback and concerns in a professional and courteous manner.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Collaborate with the management team to ensure seamless operations and continuous improvement.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a customer-facing role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
About Sage Hospitality:
Sage Hospitality is a leading hospitality company dedicated to providing exceptional experiences for our guests. We are committed to creating a culture of belonging, where our team members can grow and thrive in a dynamic and supportive environment.
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