Customer Service Representative

1 week ago


Billings, Montana, United States Ace Hardware Full time

Join Our Team as a Customer Service Representative

We are looking for enthusiastic, approachable, and supportive individuals to greet and assist customers. While prior experience in hardware is advantageous, it is not mandatory as we offer comprehensive training.

At Ace Hardware, we pride ourselves on being independently owned and operated, with a strong commitment to serving our community. Make a difference by aiding your neighbors with their projects while enjoying a dynamic and enjoyable work atmosphere. Our goal is to exceed customer expectations and cultivate a team that shares this vision.

Work-Life Balance:

This role is part of a team that values your personal time. We believe in building trust through transparent communication. Our scheduling is done two weeks in advance, allowing you to plan accordingly.

Opportunities for Growth:

  • Are you knowledgeable about hardware? Share your expertise, and we will help you learn even more.
  • Do you have a helpful mindset? We will equip you with essential hardware skills that enhance your life.
  • From day one, we provide training, and the opportunities for advancement are limitless.

What You Can Expect:

  • Engage directly with customers, welcoming them and assisting them in finding everything they need for their projects in one visit.
  • If you thrive in a lively and fast-paced environment, you will find that time flies here.
  • Be prepared to be on your feet for the majority of your shift (6 to 8 hours).
  • You should be able to lift items weighing up to 50 lbs.

Compensation, Benefits, and Perks:

  • Paid time off
  • Health Insurance or a discount card for medical, dental, vision, and prescriptions
  • 401K plan
  • Employee discounts on merchandise
  • Perkspot discounts on various services and products
  • Complimentary uniform shirts, vests, and more

Become a part of our community-focused hardware store. Ace Hardware operates over 5,000 locations globally, with most being independently owned and managed by local entrepreneurs. These dedicated individuals are integral to your community, embodying the essence of small business ownership. Unlike larger, impersonal chains, Ace Hardware remains committed to personal service, making every visit feel like a trip to a neighbor's home.



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