Banking Contact Center Agent, Deposit Services

1 week ago


Federal Way, Washington, United States HomeStreet Full time
About the Role

We are seeking a highly skilled Deposit Operations Customer Support Specialist to join our team. As a key member of our contact center, you will be responsible for providing top-notch customer service and support to our clients.

Duties and Responsibilities:
  • Assist customers with account research, problem-solving, and online banking access.
  • Resolve customer issues in a timely and professional manner.
  • Process transactions and requests, such as withdrawals, transfers, and stop payments.
What We Offer:
  • An estimated salary of $28.95 - $39.45 per hour.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A supportive work environment and opportunities for growth and development.


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