Security Operations Center Specialist

2 days ago


Watertown, Massachusetts, United States Securitas Security Services USA, Inc. Full time
Job Title:
Security Operations Center Specialist

Job Summary:
We are seeking a highly skilled Security Operations Center Specialist to join our team. The ideal candidate will have a strong background in security operations, alarm management, and situational awareness.

Key Responsibilities:

Alarm Management:
Monitor and dispatch security for alarms
Handle access requests and ensure all procedures are properly followed
Provide excellent customer service via phone and email
Dispatch first responders and/or HAZMAT teams to incidents

Situational Awareness:
Monitor global events and how they may affect our employees, assets, and product shipments
Real-time monitoring of client ground shipments in the US
Send out event notifications to department management
Create security briefings for high-level events
Assist with security investigations as required/completing incident reports

Requirements:

Minimum Qualifications:
At least 18 years of age
Reliable means of communication and transportation
Legal right to work in the United States
Ability to effectively speak, read, and write English
High school diploma or G.E.D.
Willingness to participate in the company's stringent pre-employment screening process

Benefits:
Competitive wages
Medical insurance (Anthem), dental insurance (Aetna), and vision insurance (VSP)
401(k) with employer matching
Paid life insurance
Paid time off
Paid uniforms
Paid training upon hire and throughout career
Sons and daughters scholarship program
Specialized programs for continued education for security officers
Specialized programs to assist in healthy lifestyle and financial wellness
Employee assistance programs (EAP)
Employee discount programs (vehicles, cell phone, cable, appliances, theme park tickets, etc.)

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