Retail Customer Service Representative II Position
2 weeks ago
We are seeking a highly skilled Customer Service Representative II to join our team at Renewal by Andersen in Jessup, MD. As a key member of our team, you will be responsible for providing exceptional customer service, analyzing customer information, and identifying solutions to customer issues.
ResponsibilitiesThe successful candidate will have the following responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process complex orders and requests with 100% accuracy.
- Update customer management systems and ensure data accuracy.
- Diagnose and resolve customer order issues.
- Schedule appointments with homeowners.
- Prepare customer correspondence and materials.
- Identify and implement ways to improve overall customer service levels.
- Communicate order fulfillment process information to internal teams.
To be successful in this role, you will need:
- A high school diploma or equivalent, plus 2-4 years of work experience, including order processing work.
- Strong computer skills, including word processing and spreadsheet software.
- Excellent phone etiquette and verbal skills to facilitate problem resolution.
- Intermediate writing skills.
- Ability to determine customer needs and assist in resolving issues.
Rewal by Andersen is a pioneer in the window and door industry, committed to innovation and excellence. We are a diverse and inclusive workplace that values our team members and provides opportunities for growth and development. Our benefits package includes medical, dental, and vision insurance, paid holidays, and professional development opportunities.
-
Customer Service Representative II
3 weeks ago
Jessup, United States Andersen Full timeKey Responsibilities:• Respond to customer inquiries and requests in a timely and professional manner.• Process complex orders with 100% accuracy from intake to filing.• Ensure the customer management system is updated appropriately.• Clarify, diagnose, and resolve customer issues related to retail, service, processing, and order fulfillment.About...
-
Retail Customer Service Representative II
4 weeks ago
Jessup, United States Renewal By Andersen Full timeJoin Our Team at Renewal by AndersenWe are seeking a highly skilled and customer-focused Retail Customer Service Representative II to join our team at Renewal by Andersen in Jessup, MD. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and ensuring a seamless experience for our customers.Key...
-
Retail Customer Service Representative II
2 weeks ago
Jessup, United States Renewal By Andersen Full timeJob DescriptionJob Description Job Name: Retail Customer Service Representative II General information Location: Jessup, MD Date: 08-Oct-2024 Company: Renewal by Andersen Posting City: Jessup, MD Ref #: 6751 Job Category: Operations Posting City: Jessup State: MD Description & Requirements Renewal by Andersen is a pioneer in the window and...
-
Retail Customer Service Representative II
1 month ago
Jessup, United States Andersen Full timeResponds to customer (homeowner)/delivery partner requests/inquiries. Processes complex orders/requests, with 100% accuracy from intake to filing. Ensures customer management system is updated appropriately. Clarifies, diagnoses, and resolves custome Customer Service Representative, Customer Service, Retail, Representative, Processing, Order Fulfillment,...
-
Retail Customer Service Representative II
4 weeks ago
Jessup, United States Renewal By Andersen Full timeJob DescriptionJob Description Job Name: Retail Customer Service Representative II General information Location: Jessup, MD Date: 08-Oct-2024 Company: Renewal by Andersen Posting City: Jessup, MD Ref #: 6751 Job Category: Operations Posting City: Jessup State: MD Description & Requirements Renewal by Andersen is a pioneer in the window and...
-
Customer Service Representative II
4 weeks ago
Jessup, United States Andersen Full timeCustomer Service Representative IIWe are seeking a highly skilled Customer Service Representative II to join our team at Renewal by Andersen in Jessup, MD. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may...
-
Retail Customer Service Representative II
1 month ago
Jessup, United States Renewal By Andersen Full timeDescription & Requirements Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team...
-
Retail Service Representative II
2 weeks ago
Jessup, United States Renewal By Andersen Full timeJob DescriptionJob Description Job Name: Retail Service Representative II General information Location: Jessup, MD Date: 30-Oct-2024 Company: Renewal by Andersen Posting City: Jessup, MD Ref #: 6879 Job Category: Operations Posting City: Jessup State: MD Description & Requirements Renewal by Andersen is a pioneer in the window and door...
-
Retail Service Representative II
2 weeks ago
Jessup, United States Renewal By Andersen Full timeJob DescriptionJob Description Job Name: Retail Service Representative II General information Location: Jessup, MD Date: 30-Oct-2024 Company: Renewal by Andersen Posting City: Jessup, MD Ref #: 6879 Job Category: Operations Posting City: Jessup State: MD Description & Requirements Renewal by Andersen is a pioneer in the window and door...
-
Retail Service Representative OE II
1 week ago
Jessup, United States Renewal By Andersen Full timeJob DescriptionJob Description Job Name: Retail Service Representative OE II General information Location: Jessup, MD Date: 30-Oct-2024 Company: Renewal by Andersen Posting City: Jessup, MD Ref #: 6879 Job Category: Operations Posting City: Jessup State: MD Description & Requirements Renewal by Andersen is a pioneer in the window and door...
-
Retail Service Representative II
2 weeks ago
Jessup, United States Andersen Full timeRenewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring...
-
Retail Service Rep II
2 months ago
Jessup, United States Renewal By Andersen Full timeDescription & Requirements Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team...
-
Customer Service Representative
3 weeks ago
Jessup, Pennsylvania, United States Carroll Independent Fuel Co. Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Carroll Independent Fuel Co.Key Responsibilities:Provide exceptional customer service to ensure a positive shopping experience.Operate a cash register and process transactions accurately and efficiently.Maintain a clean and organized store...
-
Customer Service Representative
4 weeks ago
JESSUP, United States Penske Truck Leasing Careers Full timeAbout the Role:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Penske Truck Leasing Careers. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring that our customers have a positive experience with our fueling and washing...
-
Retail Service Rep II
2 months ago
Jessup, United States Andersen Full timeResponds to customer (homeowner)/delivery partner requests/inquiries. Processes complex orders/requests, with 100% accuracy from intake to filing. Ensures customer management system is updated appropriately. Clarifies, diagnoses, and resolves custome Retail, Service, Processing, Order Fulfillment, Manufacturing
-
Retail Store Manager II
4 weeks ago
Jessup, United States GOODWILL IND OF THE CHESAPEAKE INC Full timeJob DescriptionJob Summary:The Store Manager II is responsible for the operation of a Goodwill retail store in accordance with organizational policies, procedures, and standards. This includes processing of all donations by category for resale or salvage sales, effective staff management, and achieving sales and production goals.Key Responsibilities:Manage...
-
Customer Care Associate II
2 weeks ago
Jessup, United States Vaco Full timeTECHNICAL SKILLS Must Have 1-3 years experience High School Diploma Mathematic skills Microsoft 365Nice To Have 3-5 years experience Associates Degree Bachelors Degree CRM data base queryJOB SUMMARY Customer Care Associate II JOB DESCRIPTION Shift: Fully onsite Monday-Friday, 8AM-5PM.Summary: The Customer Care Associate II will be responsible for helping...
-
Customer Care Associate II
1 week ago
Jessup, United States Vaco Full timeTECHNICAL SKILLS Must Have 1-3 years experience High School Diploma Mathematic skills Microsoft 365Nice To Have 3-5 years experience Associates Degree Bachelors Degree CRM data base queryJOB SUMMARY Customer Care Associate II JOB DESCRIPTION Shift: Fully onsite Monday-Friday, 8AM-5PM.Summary: The Customer Care Associate II will be responsible for helping...
-
Customer Care Associate II
2 weeks ago
Jessup, United States Vaco Full timeTECHNICAL SKILLS Must Have 1-3 years experience High School Diploma Mathematic skills Microsoft 365 Nice To Have 3-5 years experience Associates Degree Bachelors Degree CRM data base query JOB SUMMARY Customer Care Associate II JOB DESCRIPTION Shift: Fully onsite Monday-Friday, 8AM-5PM. Summary: The Customer Care Associate II will be responsible for helping...
-
Customer Service Representative Fueler/Washer
4 weeks ago
Jessup, United States Penske Truck Leasing Co., L.P. Full timeAbout the RolePenske Truck Leasing Co., L.P. is seeking a skilled Customer Service Representative Fueler/Washer to join our team. As a key member of our operations team, you will be responsible for ensuring our customers' vehicles are fueled, clean, and safe for the road.Key ResponsibilitiesGreet customers and provide exceptional service while fueling and...