Director of Social Services Leadership

3 days ago


Philadelphia, Pennsylvania, United States PHMC Full time
Job Title: Director of Social Services

Job Summary:

The Director of Social Services will provide operational and supervisory leadership to the Health Network's social service teams. This role will be responsible for monitoring performance measures for each social service program, quality outcomes, and working closely with Health Network leadership to ensure the operational success of social service programming.

Key Responsibilities:

  • Provide programmatic oversight, supervision, and leadership to social service program supervisors, program managers, and health center Social Workers.
  • Ensure the roles and workflows of each social service program are clearly and consistently communicated and implemented across the PHMC health centers.
  • Ensure the operational success of Health Network's social service programs.
  • Guide social service program managers and supervisors in developing workflows and best practices that are patient-centered and quality-based.
  • Serve as the primary contact for external funders of Health Network social service programs.
  • Continually communicate with health center staff, providers, and funders about social service program outcomes, progress, and results.
  • Provide multidisciplinary assessments to patients to determine needs and barriers in health care and social supports, and access to behavioral health services.
  • Collaborate with medical and auxiliary providers in developing health care plans and goals based on identified needs.
  • Provide individual brief counseling, including functional and strength-based assessment and diagnosis, psychoeducation, medication adherence counseling, disease self-management counseling, motivational interviewing, and brief problem-solving interventions.
  • Document all services in a timely manner in the electronic health record system.
  • Develop and maintain new partnerships within the PHMC enterprise and larger community to better meet patient needs.
  • Organize and facilitate ongoing trainings for specific social service programs and for the larger Health Network staff, as necessary.
  • Ensure social service staff remain up to date on all required certifications and trainings, necessary to perform their duties.
  • Attend Health Network and PHMC leadership meetings, as required.

Requirements:

  • Licensed behavioral healthcare provider required.
  • Master's degree in a social services field required.
  • 2+ years' experience in a supervisory role required.

Work Environment:

  • Primary work environment is a medical facility, with a degree of exposure to tuberculosis and other air-borne disease that may require the use of personal protective equipment.
  • Shared work environment.
  • Occasional travel required by personal automobile or public transportation.

Salary: Dependent on education and experience

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