Technical Support Specialist

3 weeks ago


Siler City, North Carolina, United States Jackson Hewitt Full time

Job Summary: We are seeking a highly skilled Field Support Technician to join our team at Jackson Hewitt. As a key member of our support team, you will be responsible for assisting with the setup and teardown of kiosk furniture, computers, and technical equipment. This role requires a strong attention to detail and the ability to work independently in a fast-paced environment.

Key Responsibilities:

  • Assist with the setup and teardown of kiosk furniture, computers, and technical equipment
  • Perform tasks including driving a moving truck, carrying equipment into the location, setting up kiosk, and location maintenance
  • Meet deadlines to ensure office locations meet the brand/marketing appearance standards
  • Assist in maintaining a clean and inviting workplace, which may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.

Requirements:

  • Strong attention to detail and ability to work independently
  • Ability to lift and move heavy equipment
  • Valid driver's license

About Jackson Hewitt: Jackson Hewitt is a leading provider of tax preparation and financial services. We are committed to providing our customers with exceptional service and support.



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