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Pharmacy Operations Manager

2 months ago

Hopkinsville, Kentucky, United States Kroger Full time
Job Summary

We are seeking a highly skilled and experienced Pharmacy Department Leader to join our team at Kroger. As a Pharmacy Department Leader, you will be responsible for overseeing all aspects of pharmacy practice, ensuring compliance with state and federal laws, and driving business growth through effective leadership and management.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of pharmacy staff, providing guidance, coaching, and development opportunities to ensure excellent customer service and high-quality patient care.
    • Develop and implement strategies to improve pharmacy operations, including workflow optimization, inventory management, and staff training.
  • Financial Management
    • Monitor and manage pharmacy budgets, ensuring financial performance meets or exceeds expectations.
    • Develop and implement cost-saving initiatives to minimize waste and optimize resources.
  • Customer Service and Quality
    • Ensure excellent customer service, responding to customer complaints and concerns in a timely and professional manner.
    • Develop and implement quality improvement initiatives to ensure high-quality patient care and satisfaction.
  • Regulatory Compliance
    • Ensure compliance with state and federal laws, regulations, and company policies related to pharmacy practice.
    • Develop and implement procedures to ensure accurate and timely reporting of controlled substance inventory and dispensing.
Requirements
  • Education
    • Bachelor's Degree in Pharmacy or Doctor of Pharmacy (Pharm.D.) from an accredited U.S. School of Pharmacy.
  • Experience
    • 2+ years of related retail experience or equivalent combination of education and experience.
  • Skills
    • Proven leadership and management skills, with experience in pharmacy operations and management.
    • Excellent communication and interpersonal skills, with ability to work effectively with customers, staff, and management.
    • Ability to analyze data and make informed decisions to drive business growth and improvement.
Preferred Qualifications
  • Relevant Certifications
    • Relevant pharmacy board certifications.
  • Business Management Experience
    • Equivalent combination of education and experience in business management.