Cape Fox Tours Driver Guide

1 month ago

Ketchikan, Alaska, United States Cape Fox Lodge Full time
Driver Guide Job Description

We are seeking a friendly and entertaining Driver Guide to join our team at Cape Fox Tours. As a Driver Guide, you will be responsible for safely transporting guests to their designated tour venues and providing educational details and stories about the area. If you enjoy the great outdoors and want to create unforgettable memories for our guests, we encourage you to apply.

Key Responsibilities:
  • Provide excellent customer service while safely transporting guests
  • Drive a transit van and provide narrated tours in the vehicle and at select tour venues
  • Direct and assist passenger movement between cruise ships and tour vehicles
  • Collect tickets and provide tour itineraries to guests
  • Maintain reports of passenger counts and driving routes
  • Maintain reports of daily mileage and fuel log
  • Perform inspections on vehicles and basic mechanical duties
  • Ensure the vehicle is always clean
  • Communicate with dock staff, cruise line partners, and tour venue staff
  • Report all accidents, injuries, unsafe working conditions, and damages
  • Be knowledgeable of the surrounding area and able to find places and make stops in a reasonable timely manner
  • Follow all state laws while operating vehicles and ensure all pertinent insurance and other driving-related documents are up to date and visible
Requirements:
  • Prior experience in positions involving customer service or tourism is preferred
  • A valid Driver's License issued by your State of residency
  • Clean driving record/experience
  • Minimum age of 18 is required
  • Ability to regularly lift anywhere between 5-100 lbs.
  • Regularly required to use hands, arms, sit, stand, walk, kneel, crouch, etc.
  • High school diploma or equivalent
  • Excellent personal hygiene
  • Ability to read, write, understand, and speak English
  • Must possess excellent customer service skills
  • Must be free from influence of drugs and alcohol
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Cape Fox Corporation, its subsidiaries and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation. Cape Fox Corporation, its subsidiaries and affiliates offer preference to Cape Fox Corporation shareholders, descendants, and other Native Americans pursuant to Public Law 100-241.

About Cape Fox Lodge:

Cape Fox Corporation represents the Tlingit Alaska Natives from the Village of Saxman (Southeast Alaska). We were founded over 50 years ago and have changed our business focus from harvesting timber to hospitality, tourism, real estate, and federal contracting. CFC has several successful and thriving commercial businesses in Ketchikan, Alaska that provide visitors and locals alike the best food, luxury, and adventure we have to offer. Our establishments include the following:

Cape Fox Lodge - the premier Lodge with modern accommodations and a glimpse into the Tlingit culture

Sweet Mermaids - a quaint bakery in Downtown Ketchikan with delicious treats and a love for mermaids

Dockside Galley - a small, local favorite in Saxman, AK that serves up the best burgers and shakes on the island

Bar Harbor Ale House - the ultimate dining destination featuring crafted beers and BBQ with a flair

108 Taphouse & Burger Bar - a warm, inviting environment serving craft cocktails, pub burgers and more

Eagle's Nest - the newest addition to the CFC family bringing brick-oven pizza to a whole new meaning

Cape Fox Tours - specializing in shore excursions that emphasize Alaska's native culture and local history

Ward Cove Cruise Terminal - a premium concession stand serving Ketchikan favorites and beer on tap

All of these locations have several positions open for the summer season. We have a diverse job field for full-time, part-time, entry-level, certified-level and more. We invite you to learn more about our opportunities and apply today. Come work for an organization that can teach you the importance of heritage while affording you the ability to experience life in Ketchikan, Alaska. Island life couldn't be more fun than being on the CFC team

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