Customer Experience Specialist

1 day ago


Medford, Massachusetts, United States Smashburger Full time

Key Responsibilities:

Ensure each guest receives exceptional service.
Develop knowledge of all menu items and provide suggestions and answers to guests.
Process POS transactions accurately and follow cash handling procedures.
Personalize food delivery to meet guests' needs.
Maintain a clean restaurant environment at all times.

About the Role:

As a Guest Service Expert at Smashburger, you will be part of a dynamic team that strives to deliver Gold Standard service to every guest. If you are passionate about providing excellent customer experiences and working in a fast-paced environment, this role may be the perfect fit for you.



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