Guest Services Representative
13 hours ago
We are seeking a skilled Guest Services Representative to join our team at the Indiana State Park Inns. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Responsibilities include:
- Assisting guests with inquiries and resolving issues in a professional and courteous manner
- Managing front-desk operations, including check-in, check-out, and room assignments
- Providing information about local attractions, amenities, and services
- Maintaining a clean and organized workspace, adhering to health and safety standards
What We Offer
As a Guest Services Representative with the State of Indiana, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our team is committed to providing exceptional service to our guests, and we are looking for someone who shares our passion for delivering outstanding customer experiences.
Requirements
To be considered for this role, you must have:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, handling multiple tasks and priorities
- Basic computer skills and familiarity with hotel management systems
- Availability to work a variety of shifts, including evenings, weekends, and holidays
Why Work with Us
The State of Indiana is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We offer a range of benefits, including medical insurance, paid time off, and new parent leave. Our team is dedicated to making a positive impact on the lives of Hoosiers across Indiana, and we invite you to join us on this mission.
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