Operations Support Manager

2 weeks ago


Eau Claire, Wisconsin, United States Devon Self Storage Full time

About Devon Self Storage

Devon Self Storage is a prominent player in the self-storage sector, managing a vast portfolio of properties across the nation. With a legacy dating back to 1988, we have successfully developed and operated numerous self-storage facilities, establishing a reputation for excellence in service and management.

Position Overview

The Operations Support Manager will play a crucial role in assisting the General Manager with daily operations. This includes oversight of revenue generation, ensuring safety and security protocols are followed, delivering exceptional customer service, and maintaining compliance with relevant regulations.

Key Responsibilities

  • Ensure the facility is securely opened and closed each day.
  • Achieve and surpass sales targets through unit rentals, insurance offerings, and retail product sales.
  • Maintain a safe environment for employees, customers, and visitors.
  • Foster a culture of accountability in customer service; address customer inquiries and manage service requests effectively.
  • Handle financial transactions securely, including cash management and timely bank deposits.
  • Oversee the security of company assets and ensure the upkeep of equipment and grounds.
  • Manage inventory processes, including ordering, receiving, stocking, and displaying products efficiently.
  • Assist in the auction process, including collection communications and preparation for auctions.

Essential Qualifications

  • High School Diploma or equivalent.
  • Reliable transportation for commuting.
  • Ability to lift items weighing up to 30 lbs.
  • Strong multitasking skills and ability to manage various responsibilities simultaneously.
  • Excellent written and verbal communication abilities.
  • Problem-solving skills and conflict resolution capabilities.
  • Ability to work in various environmental conditions, including exposure to weather and noise.

Desired Qualifications

  • Associate or Bachelor’s degree in relevant fields such as business management, real estate, or logistics.
  • 2-3 years of experience in retail, property management, logistics, or related industries.

Why Join Us?

At Devon Self Storage, we are committed to fostering a supportive and dynamic work environment. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement. Join our team and contribute to our mission of delivering top-notch service in the self-storage industry.

We are an Equal Opportunity Employer and maintain a drug-free workplace. Background checks and drug screenings are conducted in accordance with applicable laws.



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