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Bakery Operations Manager

2 months ago


Eau Claire, Wisconsin, United States Festival Foods Full time
About the Role

Festival Foods is seeking a highly skilled and motivated Bakery Assistant Department Manager to join our team. As a key member of our bakery department, you will be responsible for ensuring the highest level of customer satisfaction and driving sales growth.

Key Responsibilities
  • Leadership and Team Management: Provide guidance and support to bakery associates, ensuring they have the necessary tools and training to excel in their roles.
  • Operational Excellence: Oversee the daily operations of the bakery department, including inventory management, pricing, and merchandising.
  • Customer Service: Deliver exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Inventory and Stock Management: Maintain accurate inventory levels, ensuring that products are stocked and displayed in a visually appealing manner.
  • Training and Development: Train new associates on bakery procedures and policies, ensuring they are equipped to provide excellent customer service.
  • Performance Management: Conduct regular performance reviews, providing constructive feedback and coaching to associates to improve their performance.
  • Safety and Security: Maintain a safe and secure work environment, adhering to all company safety policies and procedures.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a bakery or retail environment, with a focus on leadership and customer service.
  • Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Certifications: WI Certified Food Manager License required.
What We Offer
  • Competitive Salary: A competitive hourly rate, with opportunities for advancement and professional growth.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and employee stock ownership plan.
  • Training and Development: Ongoing training and development opportunities, to help you grow and succeed in your role.
  • Team Environment: A dynamic and supportive team environment, with a focus on collaboration and mutual respect.