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Case Manager

1 month ago


New York, United States BronxWorks Full time
Job Summary

BronxWorks is seeking a skilled Case Manager to join our team. As a Case Manager, you will provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up. You will also manage a case load for a diverse client population, monitor and document client progress toward service plan goals, and maintain familiarity with program resources available on and off-site.

Responsibilities
  • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up.
  • Manage a case load for a diverse client population.
  • Monitor and document client progress toward service plan goals.
  • Maintain familiarity with program resources available on and off-site.
  • Provide group counseling as assigned by the program director.
  • Coordinate client services with other social service, mental health, medical, employment, educational, child care, and other providers.
  • Conduct regular case conferences with clients and service providers as required.
  • Complete program reports on a monthly basis, or more frequently as required.
  • Report to, and meet with, supervisor on a monthly basis.
  • Conduct home visits and other field work, as required.
  • Perform additional duties as assigned.
Qualifications
  • Associate's degree in human services or another related field of study.
  • Two-years of case management or relevant work experience preferred.
  • Bilingual English/Spanish.
  • Engaging personality and detailed orientated skills are essential.
  • Strong oral and written communication, time management, and organizational skills are necessary.
  • Proficiency in Microsoft Office suite and other standard business technology is required.
Physical Requirements
  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
  • Ability to bend and retrieve objects and/or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.
  • 'TB Test required with the first 120 days of employment' for Shelters and Homeless Outreach programs.

BronxWorks is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and providing reasonable accommodations to qualified candidates and employees.