USARA Case Manager

2 months ago

New York, United States Commonpoint Queens Full time $55,000
Commonpoint seeks a USARA Case Manager to provide eligible Ukrainian arrivals with case management and other support services that will address barriers to obtaining and maintaining employment and to promote self-sufficiency through Commonpoint's Ukrainian Supplemental Appropriation to Resettlement Agencies (USARA) program. USARA, funded by the Bureau of Refugee Services (BRS) of the State of New York, is a comprehensive program to support Ukrainian Humanitarian Parolees (UHPs and other eligible Ukrainian populations on their path to social and economic stability. This position will provide linguistically and culturally-appropriate services in compliance with the requirements of BRS. The Case Manager will report to the USARA Program Manager, Case Management. Ukrainian and Russian language fluency are required. 
DUTIES AND RESPONSIBILITIES 
  • Receives comprehensive training on the Uniting for Ukraine (U4U) program eligibility and process, as well as programmatic requirements for Commonpoint’s UHP-serving resettlement programs, including Preferred Communities Ukrainian Initial Services (UIS), Preferred Communities Intensive Case Management (ICM), Matching Grant (MG), and Refugee Social Services Program (RSSP). 
  • Conducts intake and assessment meetings to identify needs and prepare family and individual self-sufficiency plans. 
  • Refers enrolled UHPs to internal and external resources, including employment services, intensive case management, mainstream public benefits, refugee health screenings, mental health providers, childcare providers, vocational training providers, English as a New Language providers, immigration legal services, and more. 
  • Assists with applications for Social Security Cards, Employment Authorization Documents, driver’s licenses and school enrollment. 
  • Conducts ongoing check-ins and follow-ups with enrolled individuals. 
  • Assesses need for and distributes direct financial assistance for housing and other basic needs, as well as other costs that present barriers to employment. 
  • Collaborates with USARA employment services staff in order to ensure coordination of services to clients being served by both teams. 
  • Collaborates with Commonpoint’s Volunteer Services team to support enrolled UHPs through in-kind donations or volunteer career mentorship, ENL tutoring, or interpretation. 
  • Participates in community outreach events in order to recruit UHP clients as well as raise general awareness of Commonpoint’s USARA and other UHP-serving resettlement programs. 
  • Conduct home visits as well as fieldwork to accompany clients to appointments as needed. 
  • Other duties as assigned by supervisor. 

QUALIFICATIONS & REQUIREMENTS: 
  •  Undergraduate degree required. 
  • 1-2 years of relevant experience. 
  • Fluency in Ukrainian and Russian required. 
  • Previous experience in case management, refugee resettlement, social services and/or immigration law strongly preferred. 
  • Experience with low-income, limited English, vulnerable immigrant populations preferred.
  • Knowledge of NYC social service organizations and resources for basic needs of needy New Yorkers desired; familiarity with NYC Ukrainian grassroots organizations helpful. 
  • Strong interpersonal, written and oral communication skills. 
  • Ability to prioritize and multi-task several urgent projects in a fast-paced environment. 
  • Ability to work collaboratively and thrive as a member of a culturally diverse team. 
  • Lived experience as an immigrant, refugee, asylee and/or asylum-seeker highly valued. 
  • Excellent computer skills, including experience with Salesforce, Microsoft Office and Google applications (Gmail, Calendar, Contacts, Docs, Sheets, etc.). 

Salary: $55,000K + BenefitsTo Apply: Please send a resume and cover letter to Alex at acaudill@commonpoint.org

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