Software Quality Engineering Manager

2 days ago

Arlington, Virginia, United States Airlines Reporting Corporation Full time
About the Role

Airlines Reporting Corporation (ARC) is seeking a highly skilled Manager, Software Quality Engineering to join our team. As a key member of our software development team, you will be responsible for leading the technical QA Engineering team and ensuring the delivery of high-quality software products.

As a Manager, Software Quality Engineering, you will be responsible for providing customized design of multifactor authentication (MFA) integration with products, systems, devices, and networks. You will also improve and support ARC's automated identity authentication and access management (AAM) system and related processes by understanding business requirements and keeping updated on environmental and system changes.

Key Responsibilities
  1. Lead a technical QA Engineering team with a strong sense of quality ownership and participate actively in the continual improvement efforts of the SDLC.
  2. Build and maintain a test automation framework and process, coordinate automated testing across multiple projects, devices, browsers, and environments, and identify improvements, provide support, and ensure adherence to quality automation standards.
  3. Oversee work in cross-functional teams with development and collaborate with all project team members in a productive way.
  4. Participate on cross-functional teams / multi-site meetings and initiatives, ensure the interdepartmental integration of the automation function in software test planning, and provide expertise on feasibility of functionality and testability of ideas and requirements.
  5. Work with Development teams to stand up and maintain DevOps practices, exercise good judgement in selecting methods, techniques, and evaluation criteria for obtaining solutions.
  6. Review the automation strategy and scripts to ensure they meet project goals, review scripts that meet the project goals and department strategies, and look to improve the testing framework by creating and modifying functions.
  7. Recommend automation process improvements as needed, define and maintain automation standards, and ensure team members adhere to standards.
  8. Provide automated testing baseline and LOE's for more complex projects and changes, as determined by project needs, breakdown LOE and allocate to testing tasks as input to project plan, and approve QA change requests that are accurate and follow processes while ensuring they are clearly stated and approved in a timely manner.
Requirements
  • At least 7 years of experience as a Software Quality Analyst and/or Engineer.
  • 1-3 years of supervisory experience, including leading large, complex projects and/or automation initiatives.
  • Experience in QA tool administration, i.e., Application Lifecycle management, TestRail, JIRA, and/or Confluence.
  • Experience in automated frameworks and metrics.
  • Experience in Data verification and reports testing, i.e., Jasper, Tableau.
  • Experience in Data ETL and Enterprise Data Warehouses, i.e., Talend, Snowflake.
  • Experience in DevOps and Test-Driven Development.
  • Experience testing in a Cloud environment, preferably AWS.
  • Experience in both functional and performance automated testing.
  • Experience with programming; coding in C, C++, Java, JavaScript, and HTML5 preferred.
  • Expert knowledge of quality assurance methodologies and automated testing tools, i.e., Selenium, Jenkins.
  • Familiar with Windows, UNIX, and/or Linux environments.
  • Experience working in a fast-paced web application development environment.
  • Excellent problem-solving skills and providing process improvements.
  • Certification in agile development methodology preferred.
  • Strong sense of ownership and drive high results.
  • Very strong communication and interpersonal skills.
  • Highly developed tactical and strategic skills.
  • Bachelor's degree preferred; equivalent experience considered.
About ARC

Airlines Reporting Corporation (ARC) is a leading travel intelligence company that accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services, and other innovative industry solutions. We are a team of top minds in the industry who use data and technology to innovate how the world travels.

We offer a highly competitive, comprehensive benefits package, and a hybrid work program that allows eligible employees to work from home while also requiring in-office workdays throughout the year to foster collaboration and connection throughout the organization. We are an equal opportunity employer and encourage females and minorities to apply.

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