Technical Support Specialist
4 weeks ago
**About the Role:**
We are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Help Desk Professional, you will be responsible for providing top-notch technical support to attorneys and business staff in a 24x7 call center environment.
**Key Responsibilities:**
- Resolve complex technical issues via phone and email
- Provide exceptional customer service skills, conveying technical information in a clear and concise manner
- Meet productivity measures and balance priorities in a fast-paced environment
**Requirements:**
- 2+ years of technical support experience
- Experience in a call center or customer service environment
- Experience using a ticketing system
**Nice to Have:**
- A+ or Network + certification
- Experience with ServiceNow
**Work Environment:**
This is a full-time position, and the ideal candidate will be based in either the Doral or Phoenix area. You will be working in a dynamic and fast-paced environment, representing the law firm and providing support to its staff.
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Technical Support Specialist
4 weeks ago
Doral, Florida, United States Insight Global Full time**About the Role:**We are seeking a highly skilled Help Desk Support Specialist to join our team at Insight Global. As a Help Desk Support Specialist, you will be responsible for providing technical support to attorneys and business staff in a 24x7 call center environment.**Key Responsibilities:**Provide technical support via phone and email to resolve...
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IT Support Specialist
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Administrative Support Specialist
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Technical Program Manager
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