Insurance Customer Service Representative

3 weeks ago


Haltom City, Texas, United States State Farm Insurance Full time

Key Responsibilities:

  • Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.
  • Assist customers with their insurance needs by providing accurate and timely information.
  • Process policy changes and updates in the system.
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction.
  • Maintain customer records and update information as needed.
  • Stay up to date with insurance products and industry trends to effectively assist customers.
  • Follow company policies and procedures to ensure compliance with regulations and guidelines.
  • Meet or exceed performance goals and targets set by the company.

About the Role:

As an Account Associate at State Farm Insurance, you will be responsible for providing top-notch customer service and support to our valued customers. You will work closely with our team to resolve customer issues and ensure their satisfaction.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A competitive salary and benefits package.

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