Insurance Customer Service Representative
3 weeks ago
Key Responsibilities:
- Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.
- Assist customers with their insurance needs by providing accurate and timely information.
- Process policy changes and updates in the system.
- Collaborate with team members to resolve customer issues and ensure customer satisfaction.
- Maintain customer records and update information as needed.
- Stay up to date with insurance products and industry trends to effectively assist customers.
- Follow company policies and procedures to ensure compliance with regulations and guidelines.
- Meet or exceed performance goals and targets set by the company.
About the Role:
As an Account Associate at State Farm Insurance, you will be responsible for providing top-notch customer service and support to our valued customers. You will work closely with our team to resolve customer issues and ensure their satisfaction.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A competitive salary and benefits package.
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