Customer Care Team Lead

1 month ago


Waconia, Minnesota, United States Masco Cabinetry Full time

Job Summary

The Customer Care Supervisor is responsible for leading a team of customer care representatives, identifying process improvements, and implementing changes to enhance the overall customer experience.

Key Responsibilities

  • Lead a team of customer care representatives
  • Identify and implement process improvements
  • Coach and develop team members
  • Monitor performance and take action to align with department and organizational goals
  • Communicate and influence customer care representatives and key business partners

Requirements

  • Bachelor's degree preferred or 8+ years of related experience
  • 5-7 years of customer service experience
  • 2-5 years of experience leading cross-functional teams
  • Proven implementation of process improvement

Benefits

  • 401(k) Retirement Plan
  • Health, Dental, Vision & Supplemental Life Insurances
  • Company Paid Basic Life and AD&D Insurance Coverage
  • Long-Term Disability option available
  • Paid vacation
  • Paid holidays


  • Waconia, Minnesota, United States Cabinetworks Group Full time

    Customer Care SpecialistAt Cabinetworks Group, we're seeking a skilled Customer Care Specialist to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service, ensuring customer satisfaction, and resolving any issues that may arise.Key Responsibilities:Provide top-notch customer service...


  • Waconia, Minnesota, United States Cabinetworks Group Full time

    Customer Care Specialist Role at Cabinetworks GroupWe're seeking a talented Customer Care Specialist to join our team at Cabinetworks Group, the largest exclusive kitchen cabinet manufacturer in the U.S. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service, resolving issues, and ensuring a positive...


  • Waconia, Minnesota, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Providing assistance to customers in selecting merchandise and answering questions about store products.Completing cash register transactions accurately and...

  • Server Team Member

    1 month ago


    Waconia, Minnesota, United States New Perspective Senior Living Full time

    Job Summary: We are seeking a skilled Server to join our team at New Perspective Senior Living. As a Server, you will be responsible for providing exceptional dining experiences for our residents. Your primary duties will include taking food and drink orders, delivering food in a timely manner, and ensuring residents are enjoying their meals.Key...


  • Waconia, Minnesota, United States Good Samaritan Society Full time

    Job SummaryThe Good Samaritan Society is seeking a skilled Food Service Assistant to join our team. As a key member of our dietary department, you will be responsible for preparing and serving food items, maintaining a clean and sanitized serving area, and providing excellent customer service to our residents and guests.Responsibilities• Monitor and record...


  • Waconia, Minnesota, United States ATC Marietta Full time

    We are seeking a skilled Critical Care Nurse Specialist to join our team at ATC Marietta in Waconia, MN. This is an exciting opportunity for a dedicated professional with strong experience in CCU or ICU Trauma care.About the RoleThis position involves working night shifts, providing exceptional patient care and support in a fast-paced environment. As a...


  • Waconia, Minnesota, United States Smile Brands Full time

    Smile Brands is a leading dental support organization with over 650 affiliated practices across 30 states, dedicated to delivering Smiles For Everyone. As a Dental Hygiene Specialist, you will play a crucial role in helping patients achieve their best oral health by providing exceptional care and creating a welcoming environment.ResponsibilitiesDeliver...

  • Nurse Care Specialist

    1 month ago


    Waconia, Minnesota, United States Ridgeview Medical Center Full time

    Purpose of Job:This position is responsible for delivering individualized patient care through the nursing process of assessment, planning, implementation, and evaluation in accordance with the Standards of Nursing Care and Practice as defined by Ridgeview Medical Center, the Minnesota Nurse Practice Standards Act, and the ANA Standards of Clinical Nursing...

  • Critical Care Nurse

    1 month ago


    Waconia, Minnesota, United States Ridgeview Medical Center Full time

    Job Summary: We are seeking a skilled and compassionate Registered Nurse to join our Cardiac Intensive Care Unit (CICU) and Telemetry team at Ridgeview Medical Center. As a critical care nurse, you will be responsible for providing high-quality patient care to individuals with complex medical needs.Key Responsibilities:* Assess patient health problems and...

  • Nursing Assistant

    2 weeks ago


    Waconia, Minnesota, United States Good Samaritan Society Full time

    Exceptional Opportunities in Senior CareWe are seeking a dedicated and compassionate Nursing Assistant to join our skilled care team at Good Samaritan Society - Waconia. As a key member of our nursing staff, you will play a vital role in providing high-quality care and support to our residents.About the RoleThis part-time position involves working evenings,...

  • Nursing Assistant

    1 week ago


    Waconia, Minnesota, United States Good Samaritan Society Full time

    Explore a career in long-term care with the Good Samaritan Society, where we provide high-quality services to seniors in a Christian environment.CompensationThe estimated salary for this role is between $20.00 and $25.50 per hour, depending on experience and location.About the RoleWe are seeking a Certified Nursing Assistant (CNA) to join our nursing team at...


  • Waconia, Minnesota, United States Good Samaritan Society Full time

    Career Opportunity The Good Samaritan Society is seeking a compassionate Certified Nursing Assistant to join our skilled care team. This part-time position offers a fulfilling opportunity to provide high-quality care to our residents while working in a supportive and collaborative environment. As a Nursing Assistant, you will play a vital role in delivering...


  • Waconia, Minnesota, United States NBG Sport Clips Full time

    Unleash Your Inner Stylist at Sport ClipsAre you a passionate and creative hair stylist looking for a challenging and rewarding career opportunity? Sport Clips, the industry leader in men's and boys' hair care, is seeking talented stylists to join our dynamic team.What Makes Sport Clips Stand Out?The Sporty Vibe: Our unique and energetic atmosphere combines...


  • Waconia, Minnesota, United States Ridgeview Medical Center Full time

    About the JobThis position assists providers and nursing personnel in a specialty clinic, facilitating patient/physician/provider communication and coordination of care.Key ResponsibilitiesEscort Patients to examination rooms, obtaining vitals and documenting in EMR.Support Physicians in documenting patient visits by entering physician dictation into the EMR...


  • Waconia, Minnesota, United States US Postal Service Full time

    Job Summary:As a City Carrier Assistant with the US Postal Service, you will be responsible for delivering and collecting mail in a prescribed area. This role requires maintaining professional and effective public relations with customers and others, as well as obtaining a general familiarity with postal laws, regulations, products, and procedures commonly...


  • Waconia, Minnesota, United States Good Samaritan Society Full time

    Careers at Good Samaritan SocietyAre you passionate about delivering exceptional care and service to seniors?We are seeking a Food Service Assistant to join our team at our skilled nursing facility in Waconia, MN. As a Food Service Assistant, you will play a critical role in ensuring the quality and safety of food served to our residents. Your attention to...


  • Waconia, Minnesota, United States Fury Ford Waconia Full time

    Job SummaryWe are seeking a detail-oriented Logistics Coordinator to join our team at Fury Ford Waconia. As a Logistics Coordinator, you will be responsible for scheduling deliveries, maintaining delivery truck cleanliness and operability, and working closely with the Parts Manager to identify potential clients.About the JobThis is a key role in our...


  • Waconia, Minnesota, United States Fury Ford Waconia Full time

    We are looking for a skilled Senior Software Engineer to join our team at {company}.As a Senior Software Engineer, you will be responsible for designing and developing high-quality software solutions that meet the needs of our customers.Key responsibilities include:• Designing and developing software using Java and Spring Boot.• Collaborating with...


  • Waconia, Minnesota, United States McDonald's Full time

    Job Summary: As a Maintenance Worker at McDonald's, you will be responsible for ensuring the cleanliness and functionality of our facilities. This includes tasks such as:Key Responsibilities:Filtering oil fryers dailyCleaning equipment, inside and outside windows, stock rooms, and restroomsUnloading delivery trucks twice a weekTaking out and emptying the...

  • Registered Nurse

    1 month ago


    Waconia, Minnesota, United States Good Samaritan Society Full time

    Careers With PurposeAt the Good Samaritan Society, we are committed to providing quality care and service in a Christian environment. Our skilled nursing facility in Waconia, MN, offers a unique opportunity for a Registered Nurse to join our team and make a difference in the lives of our residents.Job SummaryThe Registered Nurse (RN) is responsible for...