Retail Health Coordinator
2 days ago
We are seeking a highly motivated and detail-oriented Retail Health Coordinator to join our team at CVS Health. As a Retail Health Coordinator, you will play a critical role in delivering exceptional customer service and promoting health and wellness initiatives to our members.
Key Responsibilities- Coordinate patient flow and manage scheduling appointments
- Interact with customers, patients, and caregivers via phone and technology-based interactions to deliver healthcare reminders and provide support
- Reach out to language line/interpreter services as needed to ensure effective communication
- Schedule and track patient referrals and diagnostic tests
- Manage email and remote communication software, including Skype, Microsoft Teams, and WebEx
- Adhere to care management, privacy, and confidentiality processes
- Provide superior customer service and communicate effectively with clinical teams, patients, and families
- Assist with completing and tracking patient forms and letters
- Notify clinical care teams of any changes or barriers encountered
- Cross-train in other areas of retail health management and gaps in care
- Orient and train staff as assigned
- High School Diploma or equivalent required; Associate's Degree preferred
- Minimum 3-5 years of healthcare, customer service, patient relations, and/or hospitality concierge experience required
- Naturally passionate about engaging and connecting members telephonically and communicating their health plan identified gaps
- Comfortable working in a dynamic role and open to continuous growth and evolution of responsibilities
- Ability to receive and act on feedback; curious and seeks to learn
- Strong computer, data entry, and typing skills; ability to work between multiple technology platforms
- Proficiency in Microsoft Office applications, including Outlook, Word, and Excel
- Strong organization skills and attention to detail
- Ability to multitask and prioritize while maintaining a pleasant and calm demeanor
- Self-starter and able to successfully work with minimal supervision
- Great problem solver with ability to collaboratively engage with members, patients, caregivers, and other team members to create innovative solutions
- Understanding of health insurance, including local providers, general plan types, and terminology
- Work experience in a doctor's office or coordination of care is advantageous
- Experience in a call center or telephonic care management setting preferred
- Certified Pharmacy Technician (CPhT) or other medical/customer service certification is a plus
- Prior experience handling sensitive information confidentially, including information referred to as PHI (patient health information) protected under HIPAA
- Experience with electronic medical records, e.g., Epic preferred
- Bilingual (Spanish) preferred
- One year of community-based experience preferred, particularly within an interdisciplinary care team, in addition to three to five years' experience in a healthcare and/or office setting preferred
We offer a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. We also provide a fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs.
As a CVS Health employee, you will enjoy paid time off, paid holidays, and a CVS store discount. We are an equal opportunity and affirmative action employer, and we do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
-
Retail Department Coordinator
4 weeks ago
Hendersonville, North Carolina, United States TJ Maxx Full timeAbout the RoleWe are seeking a highly skilled and motivated Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional...
-
Retail Department Coordinator
4 weeks ago
Hendersonville, North Carolina, United States TJ Maxx Full timeAbout the RoleWe are seeking a highly motivated and organized Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional...
-
Retail Sales Associate
1 month ago
Hendersonville, North Carolina, United States CVS Health Full timeRole SummaryCVS Health is seeking a dedicated and customer-focused Retail Store Associate to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the overall success of our stores.Key ResponsibilitiesProvide personalized customer service by actively listening to customers,...
-
Retail Sales Associate
3 days ago
Hendersonville, North Carolina, United States CVS Health Full timeTransforming Healthcare with CVS HealthWe're shaping the future of healthcare for people, businesses, and communities. As a Retail Store Associate, you'll play a meaningful role within the CVS Health family, working together to positively impact the lives of others.Key Responsibilities:Provide exceptional customer service by anticipating needs, demonstrating...
-
Health Services Coordinator
3 days ago
Hendersonville, North Carolina, United States WNCSource Full timeJob Summary:This role is responsible for ensuring accurate and efficient input of health information into our data tracking system. The successful candidate will support the Health & Nutrition Coordinator in providing quality health services to enrolled children and their families.Key Responsibilities:• Assist in the collection and entry of health...
-
Home Health Clinical Coordinator
3 days ago
Hendersonville, North Carolina, United States CarePartners Full timeAbout the RoleCarePartners is seeking a highly skilled Home Health Clinical Coordinator to join our team. As a key member of our interdisciplinary team, you will be responsible for coordinating in-home services for our PACE participants and their families.ResponsibilitiesCoordinate day-to-day operations of in-home services for your team of participantsAct as...
-
Home Health Clinical Coordinator
1 day ago
Hendersonville, North Carolina, United States CarePartners Full timeAbout the RoleCarePartners is seeking a highly skilled Registered Nurse to join our team as a Home Health Clinical Coordinator. This is an exciting opportunity to work in a dynamic and supportive environment, where you will have the chance to make a real difference in the lives of our patients.Key ResponsibilitiesCoordinate the day-to-day operations of home...
-
Home Health Clinical Coordinator
3 days ago
Hendersonville, North Carolina, United States CarePartners Full timeAbout the RoleCarePartners is seeking a highly skilled and compassionate Registered Nurse to join our team as a Home Health Clinical Coordinator. As a key member of our interdisciplinary team, you will play a vital role in ensuring the delivery of high-quality, patient-centered care to our PACE participants and their families.ResponsibilitiesCoordinate the...
-
Home Health Clinical Coordinator
2 days ago
Hendersonville, North Carolina, United States CarePartners Full timeAbout the RoleCarePartners is seeking a highly skilled and compassionate Home Health Clinical Coordinator to join our team. As a key member of our interdisciplinary team, you will play a vital role in ensuring the delivery of high-quality, patient-centered care to our participants.ResponsibilitiesCoordinate the day-to-day operations of in-home services for...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of nursing, and our nurses are the backbone of what makes Southern Health Partners continue to grow and thrive.The medical team is driven by our local nurse administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in nursing...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of nursing, and our nurses are the backbone of what makes Southern Health Partners continue to grow and thrive.The medical team is driven by our local nurse administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in nursing...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of nursing, and our nurses are the backbone of what makes Southern Health Partners continue to grow and thrive.The medical team is driven by our local nurse administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in nursing...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of nursing, and our nurses are the backbone of what makes Southern Health Partners continue to thrive.The medical team is driven by our local nurse administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in nursing practice,...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of nursing, and our nurses are the backbone of what makes Southern Health Partners continue to grow and thrive.The medical team is driven by our local nurse administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in nursing...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of nursing, and our nurses are the backbone of what makes Southern Health Partners continue to grow and thrive.The medical team is driven by our local nurse administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in nursing...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of nursing, and our nurses are the backbone of what makes Southern Health Partners continue to grow and thrive.The medical team is driven by our local nurse administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in nursing...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of nursing, and our nurses are the backbone of what makes Southern Health Partners continue to grow and thrive.The medical team is driven by our local nurse administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in nursing...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of nursing, and our nurses are the backbone of what makes Southern Health Partners continue to grow and thrive.The medical team is driven by our local nurse administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in nursing...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of nursing, and our nurses are the backbone of what makes Southern Health Partners continue to grow and thrive.The medical team is driven by our local nurse administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in nursing...
-
Medical Services Coordinator
4 weeks ago
Hendersonville, North Carolina, United States Southern Health Partners Full timeJoin Our Team as a Medical Services CoordinatorEthics is the foundation of our nursing practice, and our nurses are the backbone of what makes Southern Health Partners continue to grow and thrive.The Medical Team is driven by our local Nurse Administrators who coordinate patient needs and plans of care in a secure environment.This position offers autonomy in...