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Certified Fitness Coach
2 months ago
We are Excel Fitness, a franchise group associated with Planet Fitness, experiencing significant growth across multiple states. Since our inception, we have expanded from a handful of locations to over 90 clubs, providing ample opportunities for career advancement. Many of our senior leaders began their journey in entry-level positions and have progressed to roles with competitive salaries, such as $42k for General Managers and exceeding $100k for Regional Directors overseeing multiple locations.
Position Overview
The Fitness Trainer plays a crucial role in enhancing the member experience through expert fitness guidance and support.
Key Responsibilities
- Facilitate and manage the fitness program, ensuring adherence to the established schedule.
- Engage with members to discuss their fitness aspirations and provide instruction on the safe and effective use of gym equipment.
- Develop bi-weekly fitness updates featuring diverse exercise routines.
- Meet class requirements based on the size of the club and member attendance.
- Assist with front desk operations, including:
- Answering phone inquiries in a courteous manner and assisting callers with various questions.
- Checking members into the system.
- Facilitating new member registrations.
- Conducting tours for prospective members.
- Addressing member inquiries and concerns promptly and professionally, escalating issues to management as necessary.
- A strong passion for fitness and health.
- Positive and energetic demeanor.
- Dependability and punctuality are essential.
- Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues.
- Strong listening skills, with the capacity to empathize and resolve issues.
- Demonstrate professionalism in all interactions, using appropriate language and behavior.
- Current CPR Certification is mandatory.
- Nationally recognized Training Certification is required.
- High School diploma or GED equivalent is necessary.
- Must be at least 18 years old.
- Frequent standing and walking throughout the shift.
- Regular verbal communication in person or via phone.
- Ability to occasionally lift up to 50 lbs.
- Exposure to commercial cleaning products during the shift.
- Prioritizing the safety and well-being of our team and members through strict adherence to cleaning protocols.
- Encouraging safe social interactions among members.
- Full-time employees are entitled to paid time off for rest and recovery.
- Access to financial wellness benefits, including MyFlexPay for flexible payday options.
- Complimentary Planet Fitness Black Card Membership for all Team Players.
- Employee Assistance Program (EAP) offering confidential counseling resources.
- Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits available for eligible Team Players.
