Part-Time Leasing Consultant

22 hours ago

San Antonio, Texas, United States University Partners Full time
Job Summary

We are seeking a highly motivated and customer-focused Part-Time Leasing Consultant to join our team at University Partners. As a key member of our leasing team, you will be responsible for providing exceptional service to prospective residents, handling day-to-day issues with current residents, and coordinating the renewals of existing leases.

Key Responsibilities

  • Provide excellent service to all residents, prospects, and visitors to the community.
  • Effectively lease apartments in accordance with occupancy goals.
  • Follow Fair Housing Standards in all dealings with prospects and residents.
  • Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
  • Conduct the application review for each lease including credit and income verifications and background checks.
  • Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
  • Ensure the condition of leased apartments prior to move-in, including a final inspection.
  • Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
  • Complete all tasks necessary to successfully operate the leasing office.

Requirements

  • Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
  • Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
  • Excellent customer service, sales, and negotiation skills.
  • Good communication and listening skills.
  • Able to speak effectively before groups of customers or employees of organization.
  • Able to read and understand lease documents.
  • Able to be an effective team player and interact well with others.
  • Organized and detail oriented.
  • Patient, even-tempered and works well under pressure.
  • Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
  • Able to write routine reports and correspondence.
  • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
  • Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Effective time management skills.
  • Able to maintain confidentiality.
  • Able to follow directions from a supervisor.
  • Able to understand and follow posted work rules and procedures.
  • Able to accept constructive criticism.
  • Able to work weekends or overtime as job requires.

Education and Experience Requirements

  • Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Preferred Education/Experience

  • Knowledgeable in Microsoft Word and Excel.
  • Knowledge in Entrata preferred.

Certificates, Licenses, Registrations

  • None

Job Performance and Success Factor Requirements

Cooperation, Influence, Teamwork & Business Relationships – 25%

□ Collaboration & Teamwork – 20%

□ Cooperation – 20%

□ Customer Service – 20%

□ Influence – 20%

□ Internal/External Relationships – 20%

Decision Making/Initiative – 25%

□ Analytical & Problem Solving – 16.67%

□ Decisive – 16.67%

□ Practical Judgment – 16.67%

□ Action-Oriented – 16.67%

□ Confidence & Risk Taking – 16.67%

□ Effort & Self Development – 16.67%

Job Knowledge and/or Job Specific Skills – 25%

□ Job Knowledge – 16.67%

□ Multi-Tasking – 16.67%

□ Reporting – 16.67%

□ Work Quality– 16.67%

□ Work Quantity – 16.67%

□ Creativity & Productivity – 16.67%

Professional/Technical/Communication Skills – 25%

□ Ethics & Values – 14.29%

□ Integrity – 14.29%

□ Perseverance& Determination – 14.29%

□ Reliability & Punctuality – 14.29%

□ Time Management – 14.29%

□ Approachability & Composure – 14.29%

□ Verbal & Written Communication – 14.29%

WORKING ENVIRONMENT AND PHYSICAL DEMANDS:

Check (□) one or more of the following that best describes the environment and types of exposures of the job:

X Office environment X Outdoors environment

_ Mechanical facility X Changing weather conditions

_ Toxic or caustic chemicals _ Odors or fumes

_ Electrical current _ Loud machine/Equipment noise

_Above ground level _ Confining spaces

Physical Demands:

Over 2/3 Time

Between 1/3 and 2/3

Under 1/3

Walking

X

Sitting

X

Standing

X

Climb or balance

X

Lifting under 10 lbs.

X

Lifting over 10 lbs.

X

Reach with hands & arms

X

Stoop, kneel, crouch or crawl

X

Talk or hear X

Travel Outside the area

X

SUPERVISORY RESPONSIBILITY:

Does this job have supervisory responsibilities? No

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