Vacation Services Representative
2 weeks ago
The Berry Companies is a family-owned business with a passion for delivering exceptional experiences to our guests. We are seeking a skilled Vacation Services Representative to join our team and provide top-notch support to our Vacation Owners.
This role is perfect for someone who is friendly, helpful, and enjoys making a positive impact. As a Vacation Services Representative, you will be responsible for handling inbound and outbound calls, resolving owner inquiries, and providing exceptional customer service.
Key Responsibilities
- Answer and respond to owner questions via phone and email
- Update records of owner interactions and file documents
- Provide support for unit relocations, including verbal and written correspondence
- Document filing and organizing files, including document disposal
What We Offer
- Competitive compensation and benefits package
- Generous paid time off and paid holidays
- Lodging and travel discounts, mini vacations, and vacation exchange opportunities
- Support for community service and professional development
Our Culture
We are a company that values clear processes, effective communication, and teamwork. Our team is dedicated to helping our Vacation Owners succeed, and we are looking for someone who shares our passion for delivering exceptional service.
As a member of our team, you can expect to work in a fast-paced environment with a focus on customer satisfaction. We offer a competitive compensation package, opportunities for growth and development, and a fun and supportive work environment.
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