Automotive Service Advisor

3 weeks ago


Conway, New Hampshire, United States Profile Subaru Full time
Job Opportunity at Profile Subaru

We are seeking a highly organized and friendly Service Advisor to join our team at Profile Subaru. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and have a positive experience at our dealership.

Key Responsibilities:

  • Oversee repair orders and ensure a smooth flow of service drive, providing prompt and courteous service to customers.
  • Take ownership of customer experiences, going above and beyond to leave a positive impression.
  • Provide exceptional support to customers, addressing their inquiries and concerns in a timely and professional manner.
  • Ensure daily inventory of technicians' time is consistently sold to service customers, maintaining high customer satisfaction scores.
  • Reinforce company policies and procedures, promoting a culture of excellence and compliance.

Requirements:

  • Organized and friendly personality, with excellent time management skills.
  • Fantastic communication skills, with the ability to work effectively with customers and colleagues.
  • Professional appearance and a strong record of positive customer satisfaction results.
  • Team-oriented and self-motivated, with the ability to work with minimal supervision.
  • Clean driving record and a valid driver's license.

What We Offer:

  • Family-owned and operated dealership with a commitment to customer satisfaction.
  • Monthly and quarterly customer satisfaction bonuses.
  • Ongoing training and development opportunities.
  • Paid holidays and vacation time.
  • Medical, dental, and vision insurance.
  • 401(k) Plan.
  • Partnership with our community.

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