Automotive Service Advisor
3 weeks ago
We are seeking a highly organized and friendly Service Advisor to join our team at Profile Subaru. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and have a positive experience at our dealership.
Key Responsibilities:
- Oversee repair orders and ensure a smooth flow of service drive, providing prompt and courteous service to customers.
- Take ownership of customer experiences, going above and beyond to leave a positive impression.
- Provide exceptional support to customers, addressing their inquiries and concerns in a timely and professional manner.
- Ensure daily inventory of technicians' time is consistently sold to service customers, maintaining high customer satisfaction scores.
- Reinforce company policies and procedures, promoting a culture of excellence and compliance.
Requirements:
- Organized and friendly personality, with excellent time management skills.
- Fantastic communication skills, with the ability to work effectively with customers and colleagues.
- Professional appearance and a strong record of positive customer satisfaction results.
- Team-oriented and self-motivated, with the ability to work with minimal supervision.
- Clean driving record and a valid driver's license.
What We Offer:
- Family-owned and operated dealership with a commitment to customer satisfaction.
- Monthly and quarterly customer satisfaction bonuses.
- Ongoing training and development opportunities.
- Paid holidays and vacation time.
- Medical, dental, and vision insurance.
- 401(k) Plan.
- Partnership with our community.
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