Optical Retail Operations Leader

3 days ago


Saint Charles, Missouri, United States Walmart Full time

Unlock the full potential of our customers' vision with a career as an Optical Retail Operations Leader at Walmart. As a key member of our team, you will be responsible for driving sales growth and ensuring exceptional customer service in our Vision Centers. With a strong focus on customer satisfaction, you will oversee the implementation of community outreach programs, analyze sales trends, and provide direction to Associates on customer service approaches. Your leadership skills will be essential in fostering a culture of inclusivity, diversity, and continuous learning within our team. In this role, you will have the opportunity to develop and implement action plans to improve performance, provide training and development opportunities for Associates, and ensure compliance with company policies and procedures. With a competitive salary range of $25.00-$35.00 per hour, you will also enjoy additional compensation in the form of annual or quarterly performance bonuses. If you are passionate about delivering exceptional customer experiences and leading a team to success, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Drive sales growth and improve customer satisfaction in the Vision Center
  • Oversee the implementation of community outreach programs and analyze sales trends
  • Provide direction to Associates on customer service approaches and techniques
  • Foster a culture of inclusivity, diversity, and continuous learning within the team
  • Develop and implement action plans to improve performance and ensure compliance with company policies and procedures
  • Provide training and development opportunities for Associates

Requirements:

  • Completion of 2 or more years of college or 1 year's retail experience and 1 year's supervisory experience or 2 years' general work experience including 1 year's optical experience
  • High school diploma or equivalent
  • Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules

Benefits:

  • Competitive salary range of $25.00-$35.00 per hour
  • Additional compensation in the form of annual or quarterly performance bonuses
  • Opportunity to develop and implement action plans to improve performance and ensure compliance with company policies and procedures
  • Training and development opportunities for Associates
  • Chance to work in a dynamic and fast-paced environment with a focus on customer satisfaction

Location:

1661 Jungermann Rd, Saint Peters, MO 63304-2821, United States of America



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