Senior Operations Manager

4 days ago


Woodbridge, Virginia, United States Zephyr Full time
About the Role:

The General Manager will oversee all aspects of HVAC and Plumbing business lines, driving growth, performance metrics, supporting culture, and developing all staff and management. This leader will strive to be a world-class operator, with a strong focus on entrepreneurship and innovation.

Key Responsibilities:
  • Provide leadership, direction, and development to HVAC, Plumbing, Service, Install, and Support teams, ensuring quality work is on time, aligned with the budget, and to customer specifications.
  • Develop forecasts for sales growth, market mix, and profitability, with plans to meet such projections.
  • Develop budgets for growth and profitability, tracking performance against those targets daily, weekly, and monthly, and disseminating the information to teams.
  • Review and control costs to reduce waste and unnecessary expenditures.
  • Ensure proper pricing and adherence through routine job costing analysis, controlling material and equipment costs.
  • Own all hiring and termination decisions, controlling labor allocation and costs.
  • Communicate standards, expectations, and performance targets and KPIs to direct reports and their teams, holding them to expectations and working with them to achieve goals.
  • Provide leadership, direction, and guidance to develop direct reports and their teams.
  • Partner with direct reports to build strong, targeted training programs for their teams to improve measurable performance.
  • Focus on providing exemplary customer service, including maintaining customer relationships and ensuring repeat customers by coaching teams to sell the right solutions and services.
  • Ensure sales and service system processes are implemented and followed.
  • Ensure adherence to industry regulations, restrictions, and laws.
  • Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1s.
Requirements:
  • 3+ years Management/Supervisory experience, P&L experience required.
  • Experience with, or deep respect for the Skilled Trades and/or similar industries is a must (Industry experience is preferred, especially if you have experience with forced air).
  • Exposure to or willingness to train in hydronics would be a nice to have.
  • You're a leader and strong competitor who excels in a fast-paced environment, driven by seizing opportunities.
  • You're able to consider strategic, financial, and operational capabilities with a high level of emotional intelligence to support a healthy, growing organization.
  • A servant leader at your core who inspires the team by rolling up their sleeves to solve problems with them.
  • Willing and able to learn and help train industry standards and best practices.
  • Bonus points if you're a MBA graduate and/or Military veteran (we love working with veterans).
  • Strong communication and organizational skills.
  • Ability to apply critical thinking, risk analysis, and develop solutions.
What We Offer:
  • Competitive Pay: Significant base salary and bonus opportunity.
  • Benefits: Top-notch benefits, including various medical, dental, and vision plans, 401(k) match up to 3.5%, 100% Company paid long and short-term disability and life insurance, cell phone reimbursement, and work-from-home stipend.
  • Training and Career Growth: We are scaling quickly and would support this person's career growth and development.
  • Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy.
About Zephyr:

Zephyr is the first tech-enabled home services platform designed to empower technicians and delight homeowners. We are focused on perfecting the home services experience from the inside out, investing in our technicians to consistently deliver trusted service through our local brands.

We combine operational excellence, digital intelligence, and enhanced talent development practices to create the best environment for HVAC, Plumbing, and Electrical technicians to practice their craft. A better technician experience leads to a better customer experience.



  • Woodbridge, Virginia, United States Cogir Senior Living Full time

    About Cogir Senior LivingCogir Senior Living is a dynamic and growing company that specializes in modern aging management. With nearly 90 senior living communities across 11 states, we offer a unique opportunity for professionals to make a meaningful impact in the lives of our residents.Job SummaryWe are seeking a highly skilled and experienced Regional Vice...


  • Woodbridge, Virginia, United States Kaiser Permanente Full time

    Job SummaryAs a Senior Area Administrator at Kaiser Permanente, you will play a critical role in planning, organizing, directing, and controlling the operation of assigned areas. You will contribute to the overall development of programs and services to meet the needs of members, physicians, and staff. This position requires strategic leadership to ensure...


  • Woodbridge, Virginia, United States Kaiser Permanente Full time

    Job Summary:As a Senior Area Administrator at Kaiser Permanente, you will play a critical role in planning, organizing, directing, and controlling the operation of assigned areas. You will contribute to the overall development of programs and services to meet the needs of members, physicians, and staff. This position requires strategic leadership to ensure...


  • Woodbridge, Virginia, United States Carter Funds LLC Full time

    Job Title: Senior Community ManagerWe are seeking a highly skilled and experienced Senior Community Manager to join our team at Carter Funds LLC.Job SummaryThe Senior Community Manager will be responsible for overseeing the day-to-day operations of our multifamily properties, ensuring exceptional resident satisfaction, and driving business growth.Key...


  • Woodbridge, Virginia, United States Marquee Hospitality Full time

    Job SummaryWe are seeking a seasoned General Manager to lead our hotel operations team. As a key member of our management team, you will be responsible for driving exceptional guest experiences, developing and coaching team members, and ensuring seamless hotel operations.Key ResponsibilitiesLead and manage hotel operations, including front office,...


  • Woodbridge, Virginia, United States Carter Funds LLC Full time

    Job OverviewThe Senior Community Manager is a key role within our organization, responsible for overseeing the day-to-day operations of our multifamily properties. This includes managing budgets, leasing goals, and resident relations, as well as supervising staff members to ensure goals are met.Key Responsibilities:Manage on-site operations to achieve...


  • Woodbridge, Virginia, United States ABM Industries Full time

    Job SummaryABM Industries is seeking a seasoned Human Resources professional to join our team as a Senior Human Resources Manager. This role will be responsible for providing strategic HR support to our Field HR team, focusing on talent management, employee relations, and business operations.Key Responsibilities Develop and implement HR strategies to drive...

  • Operations Manager

    3 weeks ago


    Woodbridge, Virginia, United States Ulta Beauty Full time

    Job Title: Operations ManagerAt Ulta Beauty, we're looking for a highly skilled and motivated Operations Manager to join our team. As an Operations Manager, you will be responsible for leading through our mission, vision, and values to develop a high-performing team that consistently delivers top-line sales growth for the store.Key Responsibilities:Lead a...

  • Operations Manager

    4 weeks ago


    Woodbridge, Virginia, United States Ulta Beauty Full time

    Job Title: Operations ManagerAt Ulta Beauty, we're looking for a highly skilled and motivated Operations Manager to join our team. As an Operations Manager, you will be responsible for leading through our mission, vision, and values to develop a high-performing team that consistently delivers top-line sales growth for the store.Key Responsibilities:Lead a...


  • Woodbridge, Virginia, United States Bessemer Trust Full time

    Bessemer Trust Job OpportunityWe are seeking a highly skilled Senior Fiduciary Tax Manager to join our Client Tax Team at Bessemer Trust.Job Responsibilities:Prepare and file federal and state tax returns, estimated payments, and projections for non-grantor trusts, grantor trusts, charitable remainder trusts, and private foundations.Review and mentor the...


  • Woodbridge, Virginia, United States Phaxis Full time

    Senior Manager, Finance Management Information SystemsPhaxis is seeking a seasoned Senior Manager, Finance Management Information Systems to join our team. As a key member of our global financial planning and analysis organization, you will play a critical role in driving strategic business partnerships and enhancing finance through technology and data.Key...

  • Operations Manager

    4 weeks ago


    Woodbridge, Virginia, United States At Home Full time

    Operations Manager Job Summary:The Operations Manager is a key role at At Home, responsible for leading the store operations team to deliver exceptional customer experiences and drive sales growth. This role requires a strong leader who can motivate and develop a team to achieve business objectives, while maintaining a safe and clean store environment.Key...

  • Operations Manager

    4 weeks ago


    Woodbridge, Virginia, United States Ulta Beauty Full time

    Job Title: Operations ManagerAt Ulta Beauty, we're looking for a highly skilled and motivated Operations Manager to join our team. As a key member of our store leadership team, you will be responsible for leading through our mission, vision, and values to develop a high-performing team that consistently delivers top-line sales growth for the store.Key...

  • Operations Manager

    4 weeks ago


    Woodbridge, Virginia, United States Zeiders Enterprises Full time

    Job Title: Operations ManagerZeiders Enterprises, a leading provider of military and family support services, is seeking an experienced Operations Manager to join our team. As a key member of our contract management team, you will be responsible for ensuring the successful delivery of Financial Counseling and Tax Consulting services to our clients.Key...

  • Operations Manager

    3 days ago


    Woodbridge, Virginia, United States At Home Full time

    Operations Manager Job Summary:The Operations Manager is a key leadership role at At Home, responsible for executing the company's business objectives and ensuring customer satisfaction. This role leads and manages the store operations team to maintain a neat, clean, and safe store environment, providing an inviting and engaging experience for customers and...

  • Executive Director

    3 weeks ago


    Woodbridge, Virginia, United States Tribute at The Glen Full time

    About the RoleWe are seeking an experienced and passionate Executive Director to join our team at Tribute at The Glen, a premier senior living community. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the community, ensuring the highest standards of care and quality of life for our residents.Key...


  • Woodbridge, Virginia, United States Healthy Fun One Inc Full time

    Job OverviewHealthy Fun One Inc is seeking a highly motivated and customer-focused Park Operations Manager to oversee the daily operations of our Family Entertainment Center in Potomac Mills Mall. The ideal candidate will have prior management experience, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...


  • Woodbridge, Virginia, United States Domino's Corporate Full time

    Job OverviewDomino's Corporate is seeking a highly skilled General Manager to oversee the daily operations of a single store. As a General Manager, you will provide leadership and supervision to ensure the store meets operational standards, achieves profitability, and maintains a safe and inclusive work environment.Key ResponsibilitiesLead and manage store...


  • Woodbridge, Virginia, United States Kaiser Full time

    Job Summary:As a Clinical Operations Manager at Kaiser Permanente, you will oversee the day-to-day clinical operations of a unit, ensuring the highest quality of care is provided while meeting federal, state, and local regulatory requirements. This role involves supervising a team of healthcare professionals, managing budgets, and implementing quality...


  • Woodbridge, Virginia, United States Domino's Corporate Full time

    Job OverviewDomino's Corporate is seeking a highly skilled General Manager to oversee the daily operations of a single store. As a General Manager, you will provide leadership and supervision to ensure the store meets operational standards, achieves profitability, and maintains a positive work environment.Key ResponsibilitiesLead and manage store operations...