Retail Logistics Coordinator

12 hours ago


Camp Pendleton, United States Hurricane Consulting Inc Full time
Job Overview

Hurricane Consulting Inc is seeking a highly skilled Retail Logistics Analyst II to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our retail logistics processes.

Key Responsibilities
  • Provide face-to-face customer service in a retail environment, reviewing and processing sale transactions, and ensuring accuracy and timeliness of data input for internal and external customers.
  • Process order tickets, maintain checkout areas, and assist customers with loading their vehicles.
  • Perform cashier-like duties, validating price, product, quantity, and sales transactions.
  • Enter accurate Activity Address Codes (AAC), Department of Defense Activity Address Codes (DoDAAC), and credit card information into the GSA POS system.
  • Assist customers in locating products and resolving issues, and attend store meetings with customers and GSA personnel.
  • Provide general office administrative support, including sorting and distributing faxes, mail, and other correspondence.
  • Generate and maintain soft and hard copy files of customer orders, and provide order status to customers via phone and email.
  • Notify and work with the GSA Store Manager to resolve discrepancies, record research, and maintain documentation in compliance with federal standards and established procedures.
Requirements
  • Intermediate level logistics and/or retail operations experience.
  • Intermediate level skills with Microsoft Office Word and Excel.
  • Strong communication and organizational skills.
  • Ability to work independently with minimal direct supervision.
  • Minimum of one year of experience supporting government retail operations.


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