Customer Service Team Leader

3 days ago


Las Vegas, Nevada, United States Las Vegas Holiday Inn Express by IHG Tropicana Full time

Job Title: Customer Service Team Leader

">

Location: Las Vegas Holiday Inn Express by IHG Tropicana

">

About the Job:

">
  • We are seeking a highly motivated and experienced Front Desk Supervisor to lead our customer service team at the Las Vegas Holiday Inn Express by IHG Tropicana.
  • The ideal candidate will have excellent customer service skills, be able to work in a fast-paced environment, and possess strong leadership abilities.
">

Key Responsibilities:

">
  1. Coordinates front office activities and provides support to the General Manager.
  2. Supervises or assists in the supervisory function of front desk staff.
  3. Interviews, hires, and trains employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.
  4. Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards.
  5. Corresponds with group and travel agents to answer special requests for rooms and rates.
  6. Assists with sales and marketing efforts as directed.
  7. Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures.
  8. Answers inquiries pertaining to hotel policies and services.
">

Requirements:

">
  • 0 – 1+ year of customer service experience.
  • Passionate about hospitality and creating an exceptional guest experience.
  • Ability to handle confidential information, including guest records, with a high degree of integrity.
  • One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
">

What We Offer:

">
  • Career advancement opportunities.
  • Employee discounts.
  • Competitive pay ($55,000 - $65,000 per year).
  • Daily Pay.
  • Flexible work schedule.
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing).
  • Paid vacation.


  • Las Vegas, Nevada, United States Burlington Full time

    Burlington Stores is seeking a skilled Customer Service Lead to join our team. This part-time role offers a competitive wage of $13 per hour, flexible hours, and an associate discount.As the Part-Time Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives, inspiring associates to provide exceptional customer...

  • Team Leader

    1 week ago


    Las Vegas, Nevada, United States Papa John's - Serazen Full time

    About UsPJ 5457 RAINBOW is a team that's all about growth, teamwork, and having a blast while doing it. We're more than just a pizza place - we're a workplace inspired by Maxx Crosby's leadership and relentless drive.Why You'll Love Leading Here:Flexible but Plentiful Hours: Work as much or as little as you want while managing a fun, energetic crew.Excellent...


  • Las Vegas, Nevada, United States Team Ford Las Vegas Full time

    We are looking for a highly motivated and customer-focused individual to join our team at Team Ford Las Vegas as a Service Operator/Scheduler/Cashier. This is a full-time opportunity that offers a competitive salary, excellent benefits, and opportunities for growth and development.Job SummaryThe successful candidate will be responsible for providing...


  • Las Vegas, Nevada, United States Team Ford Las Vegas Full time

    Key ResponsibilitiesOur ideal candidate will handle inbound and outbound calls to generate new car, used car, and service drive marketing programs. They will identify customers' needs and concerns accurately and effectively, make daily call quotas, respond to internet leads by phone, text message, and email, schedule sales appointments, confirm all sales...


  • Las Vegas, Nevada, United States Team Ford Las Vegas Full time

    Job RequirementsWe are seeking a highly skilled and motivated individual to join our Team Ford Lincoln as a Service Scheduler/Operator/Cashier. The ideal candidate will possess excellent customer service skills and the ability to work effectively in a fast-paced environment.The successful candidate will be responsible for answering and scheduling...

  • Backend Team Leader

    4 weeks ago


    Las Vegas, Nevada, United States Calabitek Full time

    At Calabitek, we are seeking a highly skilled Backend Team Leader to play a pivotal role in shaping the technical direction of our products. As a leader, you will have the opportunity to drive the development of scalable and reliable backend systems, while mentoring and guiding a team of backend engineers.Key Responsibilities:Technical Leadership: Provide...


  • Las Vegas, Nevada, United States CSL Behring LTD Full time

    Job SummaryCSL Behring LTD seeks a skilled Phlebotomy Team Leader to oversee the day-to-day operations of our plasma collection center. As a key member of our team, you will be responsible for ensuring the efficient and safe collection of plasma from donors while maintaining the highest standards of quality and customer service.**Key...


  • Las Vegas, Nevada, United States Anytime Home Service Full time

    Job OverviewWe are seeking a highly organized and self-driven individual to join our office team on a long-term basis as a Customer Service Representative.The ideal candidate will be independent, skilled at multitasking, and able to handle a variety of situations professionally.While experience in the trade services industry is not required, we are willing...

  • Pizza Team Leader

    1 week ago


    Las Vegas, Nevada, United States Papa John's - Serazen Full time

    Job Summary: We're seeking a skilled Shift Leader to join our team at Papa John's Las Vegas. As a Shift Leader, you'll oversee daily operations, manage staff, and maintain high standards of quality and customer satisfaction.You'll work closely with our team to ensure seamless execution of tasks, from customer service to inventory management. Your passion for...


  • Las Vegas, Nevada, United States LV Restaurant Group LLC Full time

    We are looking for a highly motivated and team-oriented individual to join our team as a Customer Service Team Member. This is an exciting opportunity to be part of the LV Restaurant Group LLC team, where you will play a key role in delivering exceptional customer service.As a Customer Service Team Member, you will be responsible for ensuring that every...


  • Las Vegas, Nevada, United States LV Restaurant Group LLC Full time

    About LV Restaurant Group LLC">">LV Restaurant Group LLC is a leading food services company.">We are dedicated to providing exceptional customer service and quality food to our customers.">">Job Summary">We are seeking a highly motivated Customer Service Team Ambassador to join our team at our Popeyes location on Windmill. As a Customer Service Team...


  • Las Vegas, Nevada, United States Circle K Full time

    Becoming a Customer Service Team Member at Circle K means being part of a dynamic team that prioritizes customer satisfaction. In this role, you will:- Provide top-notch customer service and resolve customer complaints efficiently- Operate the cash register accurately and handle customer transactions- Ensure store facilities and equipment are in good...


  • Las Vegas, Nevada, United States WYWH Red Rock LLC Full time

    Job SummaryWe are seeking a highly skilled Hospitality Service Leader to join our team at WYWH Red Rock LLC. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, leading by example, and ensuring the highest standards of quality and safety in all aspects of restaurant operations.Key...


  • Las Vegas, Nevada, United States Wells Fargo Full time

    About Wells Fargo:">We are seeking a highly skilled Customer Service Team Lead to join our Remote Client Associate Support Teams in Wealth & Investment Management. As a key member of our team, you will oversee Registered and Unregistered Client Associates, support Financial Advisors within the WFA footprint, and identify opportunities for customer service...


  • Las Vegas, Nevada, United States LV Restaurant Group LLC Full time

    Company OverviewWe are a dynamic and growing restaurant group, always looking for talented individuals to join our team. LV Restaurant Group LLC is committed to delivering exceptional customer experiences and providing opportunities for growth and development. Salary InformationThe estimated annual salary for this position is approximately $30,000 -...

  • Team Leader

    4 days ago


    Las Vegas, Nevada, United States 7 Leaves Cafe Full time

    Job TitleA team leader position is available at 7 Leaves Cafe. This role requires a strong individual to assist the manager in maintaining operations at our bakery establishment.This position demands 25-30 hours per week, with work hours varying depending on orders placed. Salary range: $15.55 per hour (Non-Exempt).Key ResponsibilitiesMaintaining high...


  • Las Vegas, Nevada, United States Circle K Full time

    **Circle K: Where Every Day is a Great Day!** As a Cashier and Customer Service Representative, you'll play a vital role in making every customer's visit a great one. Your responsibilities will include:Delivering top-notch customer service, answering questions, and resolving issues promptlyOperating the cash register with precision, processing payments, and...


  • Las Vegas, Nevada, United States LV Restaurant Group LLC Full time

    Job OverviewWe are seeking a highly skilled and enthusiastic Customer Service Team Member to join our team at LV Restaurant Group LLC.Estimated Salary: $40,000 - $60,000 per yearKey Responsibilities:Provide exceptional customer service to ensure customer satisfaction and loyalty.Work effectively in a fast-paced environment, handling multiple tasks...


  • Las Vegas, Nevada, United States Anytime Home Service Full time

    Job OverviewWe are seeking a highly organized and self-driven Customer Service Representative to join our team at Anytime Home Service. This individual will be responsible for providing exceptional customer service, handling a variety of situations professionally, and working collaboratively with our office team.About the Role:Assist customers with...


  • Las Vegas, Nevada, United States Silver State Schools Credit Union Full time

    Job OverviewThe Customer Service Director will be responsible for managing all facets of the Call Center, including inbound and outbound calls, and ensuring that outstanding service is delivered to both internal and external members. This position requires a highly effective leader who can develop a team of employees to their highest potential through...