Service Technician II Specialist

3 days ago

Tacoma, Washington, United States Liberty Military Housing Full time
Liberty Military Housing is seeking a skilled Service Technician II to join our team. This is a unique opportunity for individuals who are passionate about delivering exceptional service and maintaining high-quality homes in our residential communities.

About the Job

We take pride in our highly trained team of professionals, who bring a proactive and solution-oriented mindset to their work. As a Service Technician II, you will perform general and specialized maintenance and repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards.

Your role requires effective communication, quality work in a safe manner, and delivering on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.


Duties and Responsibilities
  • Troubleshoot and perform routine maintenance, installation, and repairs on various building systems and appliances, including plumbing, HVAC, painting, carpentry, appliance repair, and electrical.
  • Apply proficient skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc., to ensure quality maintained homes and community.
  • Perform installations, service repairs, and preventative maintenance tasks in homes, common areas, grounds, and community.
  • Complete resident-requested repairs and services within the required time frame (24 hours).
  • Complete all assigned maintenance work on vacant homes within LMH standards.
  • Perform On-call service requests and emergency calls.
  • Participate in routine inspections, including QC, move-in, preventative maintenance, machinery, appliance, etc.
  • Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
  • Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
  • Report any maintenance concerns for repairs on homes, community, and/or common areas to supervisor.
  • Demonstrate the appropriate and safe use of standard hand and power tools, equipment, and machinery.
  • Participate in department or regional meetings, resident or community events, seminars, and other work-related events.

Requirements
  • Two or more years' related experience required.
  • Intermediate level understanding and experience in basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
  • Certifications preferred in HVAC and EPA.
  • Effective communication and interaction with co-workers, managers, vendors, or residents; sufficient to exchange or convey information and to give and receive work direction.
  • Advanced skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting, and small machinery repair.
  • Extensive knowledge of appliances.
  • Basic computer skills (able to operate mobile device, PC).
  • Ability to operate a motor vehicle (valid license required); May require use of personal or company vehicle, or electrical cart.
  • Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
  • Must be able to arrive at the property for service requests within 60 minutes.
  • Ability to travel to other regional locations for work, training, meetings, and other work-related activities.
  • Ability to meet physical requirements: Independently lift/carry supplies or equipment up to 65 lbs; frequent reaching, stooping, bending, and kneeling; extensive walking and standing, ability to climb up and down stairs/ladders.

What We Offer
  • A competitive salary range of $24.00 - $28.00 per hour, plus bonus.
  • Medical/Dental/Vision Insurance after 30 days of full-time employment.
  • Life and AD&D Insurance.
  • 401k Retirement Plan with company match.
  • Employee Stock Ownership plan.
  • Incentive Bonus Program.
  • 10 Paid holidays per year.
  • 40 hours Paid Sick Leave per year.
  • 80 hours Paid Vacation per year.

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