Account Representative
4 days ago
We are seeking a highly skilled and detail-oriented Account Representative to join our team at Crane Solutions. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Manage client communications and conflict resolution, ensuring that client issues are dealt with efficiently and effectively.
- Work closely with the account manager to manage invoices and account receivables for the account.
- Maintain a continuous knowledge of the account status at all times, working closely with the project team to ensure seamless communication.
- Ensure that all processes and procedures are followed, and work towards process improvement.
- Understand company capabilities and services, and effectively communicate all offerings to the client.
- Provide regular input on all account activity, including status and call reports on a weekly basis.
- BA in Business Administration or four years of related experience.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
- Quarterly Incentive Plan.
- 136 hours of Paid Time Off, which equals 17 days for the year, that can be used for Sick Time or for Personal Use.
- Excellent Medical, Dental, and Vision benefits.
- Tuition Reimbursement for education related to your job.
- Employee Referral Bonuses.
- Employee Recognition and Rewards Program.
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities.
- Employee Discounts.
- Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates.
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Account Representative
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