Hotel Guest Room Attendant

1 week ago


Ridgefield, Washington, United States ilani Full time

We are seeking a highly motivated and detail-oriented Hotel Guest Room Attendant to join our team at ilani. As a key member of our housekeeping department, you will play a vital role in ensuring the cleanliness and comfort of our guests.

Job Summary

This is a regular full-time position that requires standing for long periods of time with frequent reaching, lifting, and bending. The ideal candidate will have previous cleaning experience or the ability to use cleaning equipment and supplies, as well as excellent interpersonal skills and the ability to foster a supportive and enabling team environment.

Key Responsibilities
  • Promote superior guest service by maintaining a positive and welcoming attitude towards guests.
  • Maintain and perpetuate a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
  • Responsible for making beds, cleaning bathrooms and floors, vacuuming, dusting, and replenishing of fresh linens and amenities.
  • Arrange all toiletries and bedroom amenities to pre-set standards.
  • Maintain assigned cleaning equipment and tools.
  • Keep carts, linen racks, and equipment neat and orderly.
  • Report uncommon conditions, maintenance problems and repairs to a Housekeeping Supervisor.
  • Follow established chemical and key control usage and procedures.
  • Maintain cleanliness and supply inventory in storage areas.
  • Assist with recycling efforts.
Requirements
  • Must possess a High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
  • Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
  • Previous cleaning experience or the ability to use cleaning equipment and supplies.
  • Must be able to communicate effectively in English.
  • Ability to learn the appropriate hotel operating systems.
  • Ability to maintain an average room inspection score of 90% or higher.
  • Ability to complete a twelve-credit or more quota within an eight-hour shift.
  • Cleans guest rooms and maintains cleaning equipment according to department standards.
  • Willingness to gain knowledge of regulatory safety practices on MSDS, OSHA regulations, Hazardous Communication and Blood borne pathogens.
  • Must be able to stand for long periods of time with frequent reaching, lifting, and bending.
  • Must be able to lift up to 25 lbs.
  • Must be able to work various shifts and flexible hours.
  • Must maintain highest level of privacy and confidentiality.
  • Must possess the ability to appropriately manage stressful situations.
  • Must be willing to work in a smoking environment.
  • Must be willing to adhere to company safety measures.
Preferred Qualifications
  • Housekeeping experience in a 3-4 Diamond hotel preferred.

Estimated salary: $40,000-$55,000 per year. We offer competitive pay, benefits, and opportunities for growth and development.



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