Strategic Account Manager
3 weeks ago
As a Strategic Account Manager at Wesco International, you will play a critical role in maintaining client relationships with key target accounts that have a strategic impact on the company's long-term success. Your primary responsibility will be to identify cross/up and repeat sales opportunities and work to resolve any issues or concerns to ensure customer satisfaction.
Responsibilities:- Collaborate with the Sales team to create and support the execution of strategic account plans at key, named accounts.
- Drive new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
- Develop and maintain relationships with priority customer stakeholders, understanding their key business issues and recommending ways to deliver value.
- Liaise between the field and Global Accounts teams to pursue new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increase customer wallet-share.
- Manage a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
- Communicate customer activity, opportunity status, renewal status, and strategic plan progress to management.
- Participate in solution development efforts that best address customer needs.
- Engage supplier sales resources to enlist their support and create solutions.
- High School Degree or Equivalent required; Bachelor's Degree preferred.
- 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.
- History of success maintaining and developing key relationships.
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
- Ability to understand where potential exists in assigned accounts and recognize and create opportunities.
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
- Strong negotiation and problem-solving skills.
- Proficiency with CRM software and Microsoft Office.
- Self-starter and able to work efficiently under pressure.
- Experience in executing in a matrix organization managing multiple stakeholders and projects.
- Ability to travel up to 25%.
Wesco International, Inc., including its subsidiaries and affiliates (Wesco), provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
About the Team
At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a world that you can depend on.
Our company's greatest asset is our people. Wesco is committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality of more than 20,000 Wesco employees around the globe. Through our Business Resource Groups, comprehensive benefits plan, and community outreach initiatives, you can be a part of a welcoming work community who provides platforms for your success.
Learn more about Working at Wesco here and apply online today.
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
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