Beverage Service Associate

10 hours ago


Detroit Michigan, United States Hollywood Casino at Greektown Full time

About the Role:

We are seeking a skilled Beverage Service Associate to join our team at Hollywood Casino at Greektown. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities:

  • Take drink orders from guests and obtain drinks from the bar
  • Garnish and ice drinks as necessary
  • Serve beverages to guests in the lounge areas or on the gaming floors
  • Maintain a clean and organized workspace at all times
  • Stay up-to-date on current hotel and casino activities, beverage outlets, and operations
  • Follow all check settlement and casino floor beverage control procedures
  • Promote good guest relations and accommodate any reasonable requests
  • Complete tasks as assigned by the Supervisor/Team Leader on duty

Requirements:

  • Ability to read, write, and communicate verbally in English
  • Excellent communication and interpersonal skills
  • Ability to handle cash and accurately make change
  • Ability to work in a fast-paced environment and multitask
  • Ability to understand and comply with all departmental and company rules, regulations, policies, and procedures


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