Current jobs related to Call Center Clerical Support Lead - Council Bluffs, Iowa - State of Iowa

  • Medical Support Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States All Care Health Center Full time

    About All Care Health CenterWe are committed to providing high-quality healthcare to our community. Our team is dedicated to making a positive impact on the lives of our patients.We offer a comprehensive benefits package, including:Medical, Dental, and Vision InsuranceGenerous time off, including Paid Time Off (PTO) and Personal days10 paid holidays,...

  • Family Support Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States Family Access Center Full time

    Job DescriptionFamily Access Center is seeking a dedicated Family Support Worker to join our team.Job Summary:As a Family Support Worker, you will work closely with families to achieve identified goals for safety, permanency, and well-being. You will provide support and resources to families, ensuring they receive the necessary level of...

  • Family Support Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States Family Access Center Full time

    Job Description:Family Access Center is seeking a Family Centered Services (FCS) Family Support Specialist to provide quality services in Pottawattamie and surrounding counties. The ideal candidate will have an Associate of Arts degree and two years of full-time experience in human services.Key Responsibilities:Provide in-home intervention to children and...

  • Campus Ambassador and Student Support Specialist

    3 weeks ago

    Council Bluffs, Iowa, United States Iowa Western Community College Full time

    We are seeking a highly motivated and customer-focused student to join our team as a Welcome Center Student Assistant.The successful candidate will be a current student enrolled at Iowa Western Community College, dedicated to providing exceptional support and services to our students and campus guests.Key Responsibilities:Greet and welcome students, staff,...

  • Family Support Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States Family Access Center Full time

    Family Support SpecialistFamily Access Center is seeking a dedicated professional to provide quality services in Pottawattamie and surrounding counties. The ideal candidate will have an Associate of Arts degree and two years of full-time experience in human services.Key Responsibilities:Provide in-home intervention to children and their families using...

  • Accounting Assistant for Student Workers

    3 weeks ago

    Council Bluffs, Iowa, United States Iowa Western Community College Full time

    Company OverviewIowa Western Community College is a leading educational institution dedicated to providing exceptional learning experiences for students. Our college offers a range of programs and services designed to support students in achieving their academic and personal goals.Job SummaryWe are seeking a highly motivated and detail-oriented Accounting...

  • Data Center NPI Program Manager

    3 weeks ago

    Council Bluffs, Iowa, United States US Tech Solutions Full time

    Job Summary:The Data Center NPI Program Manager will lead the team responsible for providing continuous long-term improvement to data center products and processes. This includes escalation support, root cause investigation, analysis of production data trends, and proactive engagement with partner teams.Key Responsibilities:* Gather and analyze deployment...

  • Lead Plasma Nurse

    4 weeks ago

    Council Bluffs, Iowa, United States Octapharma Plasma Full time

    Job Summary:We are seeking a skilled and compassionate Lead Plasma Nurse to join our team at Octapharma Plasma, Inc. As a critical member of our plasma donation center, you will play a vital role in enhancing the lives of others through your empathy, skill, and commitment.Key Responsibilities:Perform medical evaluations of potential donors across multiple...

  • Medical Assistant

    4 weeks ago

    Council Bluffs, Iowa, United States All Care Health Center Full time

    About All Care Health CenterWe are a healthcare organization dedicated to providing high-quality medical services to our community. Our mission is to make healthcare accessible and affordable for everyone.Job SummaryWe are seeking a Medical Assistant to join our medical office team. As a Medical Assistant, you will be responsible for performing clinical and...

  • Data Center Senior Owners Representative/Project Manager

    4 weeks ago

    Council Bluffs, Iowa, United States CBRE Full time

    About the RoleCBRE is seeking a highly skilled Data Center Senior Owners Representative/Project Manager to join their team. This individual will be responsible for leading program initiatives to improve the planning and implementation of data centers.The successful candidate will support and engage with various teams in the development and implementation of...

  • Data Center Senior Owners Representative/Project Manager

    4 weeks ago

    Council Bluffs, Iowa, United States CBRE Full time

    About the RoleCBRE is seeking a Data Center Construction Project Manager to join their team. This individual will be responsible for leading program initiatives to improve the planning and implementation of data centers.The successful candidate will support and engage with various teams in the development and implementation of initiatives. They will...

  • Data Center Senior Owners Representative/Project Manager

    4 weeks ago

    Council Bluffs, Iowa, United States CBRE Full time

    About the RoleCBRE is seeking a highly skilled Data Center Senior Owners Representative/Project Manager to join our team. This individual will be responsible for leading program initiatives to improve the planning and implementation of data centers.Key ResponsibilitiesPre-quality and ensure requests for DCS program support meet minimum requirements for...

  • Operations Supervisor

    4 weeks ago

    Council Bluffs, Iowa, United States Dayton Freight Full time

    At Dayton Freight, we are seeking a skilled Operations Supervisor to join our team. As an Operations Supervisor, you will be responsible for planning, scheduling, and coordinating methods and procedures to ensure the efficient and economical routing and movement of customers' freight.Key responsibilities include:Compiling production and service records and...

  • Technical Support Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States US Tech Solutions Full time

    Job Description:We are seeking a dedicated Technical Support Customer Analyst to join our team. This role involves providing exceptional technical support to customers, resolving issues, and ensuring a positive customer experience. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a solid understanding of our...

  • Nurse - Outpatient Dialysis Center

    4 weeks ago

    Council Bluffs, Iowa, United States DaVita Full time

    Join DaVita's Team as a Nurse in an Outpatient Dialysis CenterDaVita is seeking a compassionate and skilled Nurse to join our team in an outpatient dialysis center. As a Nurse, you will play a vital role in delivering high-quality patient care and making a meaningful difference in the lives of our patients and their families.Key Responsibilities:Provide...

  • Operations Manager

    1 month ago

    Council Bluffs, Iowa, United States Dayton Freight Full time

    Job SummaryWe are seeking a highly skilled Operations Supervisor to join our team at Dayton Freight. As an Operations Supervisor, you will play a critical role in ensuring the efficient and economical routing and movement of customers' freight.Key ResponsibilitiesPlan, schedule, coordinate, and implement methods and procedures to ensure error-free freight...

  • Wrestling Support Staff Member

    3 weeks ago

    Council Bluffs, Iowa, United States Iowa Western Community College Full time

    Company Overview:Iowa Western Community College is a leading institution providing quality education and opportunities for growth.Salary: $11.00 HourlyLocation: Council Bluffs, IAJob Type: StudentDivision: Student WorkersJob Description:We are seeking a motivated individual to assist the wrestling program with various tasks.Responsibilities:Equipment...

  • Technical Support Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States US Tech Solutions Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to provide exceptional technical support to customers, resolving issues and ensuring a positive customer experience.Key Responsibilities:Investigate and resolve technical issues in a data center environment.Perform root cause analysis and provide recommendations for resolution.Review and...

  • Technical Support Customer Specialist

    3 weeks ago

    Council Bluffs, Iowa, United States US Tech Solutions Full time

    Job Description:We are seeking a dedicated Technical Support Customer Specialist to provide exceptional technical support to customers, resolving issues, and ensuring a positive customer experience. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a solid understanding of our products and...

  • Technical Support Customer Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States US Tech Solutions Full time

    Job Summary:We are seeking a skilled Technical Support Customer Specialist to provide exceptional technical support to customers, resolve issues, and ensure a positive customer experience.Key Responsibilities:Manage/triage a ticket queue of quality issues identified in a data center environment.Perform first-level investigation and triage of tickets...

Call Center Clerical Support Lead

1 month ago

Council Bluffs, Iowa, United States State of Iowa Full time
Job Title: Call Center Clerical Support Lead

We are seeking a highly skilled and organized Call Center Clerical Support Lead to join our team. As a key member of our call center operations, you will be responsible for providing exceptional customer service, managing office operations, and ensuring the smooth functioning of our call center.

Key Responsibilities:
  • Provide excellent customer service to clients and internal stakeholders
  • Manage office operations, including coordinating tasks, prioritizing work, and maintaining accurate records
  • Assist with data entry, typing, and word processing tasks
  • Utilize Microsoft Word, Excel, and other software applications to complete tasks
  • Communicate effectively with team members, supervisors, and clients
  • Identify and resolve problems in a timely and professional manner
Requirements:
  • 3+ years of experience in a call center or clerical role
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
  • Ability to maintain confidentiality and handle sensitive information
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance