Customer Service Ambassador

3 weeks ago


Chagrin Falls, United States Truth For Life Full time
Customer Service Representative

Truth For Life is seeking a dedicated and compassionate Customer Service Representative to join our team. As a vital part of our organization, you will play a crucial role in ensuring that our supporters receive exceptional service.

Key Responsibilities:
  • Provide exceptional phone and email support to listeners, addressing inquiries and providing information in a professional and courteous manner.
  • Process donations accurately and efficiently, ensuring that every gift is stewarded effectively.
  • Serve as a ministry representative, reflecting God's love and grace in every interaction.
Essential Skills and Abilities:
  • Excellent verbal and written communication skills, with a focus on phone etiquette.
  • Attention to detail and a commitment to quality service.
  • Proficiency in Microsoft Office and strong computer skills.
  • Proactive approach to learning and customer service.
  • Ability to type 60 words per minute and multitask effectively.

This part-time role will work either 8:00am - 1:00pm Monday - Friday, OR 12:00pm - 5:00pm Monday - Friday. If you are a compassionate communicator, organized, and motivated by faith, we invite you to apply.


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