Patient Care Coordinator

4 days ago


Brooksville, Florida, United States Optum Full time
Optum Job Opportunity

At Optum, we're dedicated to delivering care and improving health outcomes for millions of people worldwide. As a key member of our team, you'll play a vital role in connecting patients with the care, resources, and support they need to thrive.

Job Summary

We're seeking a highly skilled and compassionate Associate Patient Care Coordinator to join our team. In this role, you'll be responsible for coordinating and processing patient referrals for specialty services, ensuring seamless communication with healthcare providers, and maintaining accurate documentation.

Key Responsibilities
  • Coordinate and process patient referrals for specialty services
  • Enter referral, hospital, outpatient, DME, and other patient specialty health service authorizations into the computer system
  • Receive consultant reports, maintain documentation, and route to the appropriate physician promptly
  • Coordinate pre-admission testing requirements with clinic personnel and patient
  • Complete all administrative functions associated with referral activities in a timely manner
  • Monitor referral reports not received and timely follow-up in accordance with Company policy and procedure
Requirements
  • High School Diploma / GED or equivalent experience
  • Must be 18 years old or older
  • 2+ years of customer service experience
  • Proficient with Microsoft Office Suite (Word, Excel, and Outlook)
Preferred Qualifications
  • Previous medical office experience with referral processing for HMO plans
  • Healthcare setting experience
  • Bilingual fluency in English / Spanish
About Optum

At Optum, we're committed to creating a healthier world and improving health outcomes for all. We believe in the power of diversity, equity, and inclusion, and we're dedicated to fostering a culture that values and respects every individual. Join us in our mission to make a meaningful difference in the lives of others.


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