Service Leader
2 weeks ago
At Chipotle, we're passionate about serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. We're looking for a Service Leader to join our team, responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
Key Responsibilities- Ensure great tasting, high quality food is served
- Help resolve food quality issues
- Support food safety, including hand washing, glove changes, time and temperature monitoring, and following Daily Food Safety Checklist and food safety policies and procedures
- Help resolve customer incidents and work to ensure positive customer experiences
- Monitor crew breaks, shift changes, shift meetings, and line schedules
- Develop and cross-train front of house Crew
- Assist with Crew performance reviews
- Develop future Service Leaders
- Assist with miscellaneous office administration duties, such as banking, cash handling policies and responsibilities, and office paperwork
- Chipotle Crew member and/or Kitchen Leader experience
- Ability to understand and articulate Chipotle's Food With Integrity philosophy
- Knowledge and experience of cash handling policies and procedures
- Knowledge of Food Safety and health department matters
- Familiarity with office paperwork
- Ability to speak, write, read, and understand the primary language(s) of the work location
- High school diploma
- Restaurant experience
Chipotle Mexican Grill, Inc. (NYSE: CMG) is a leader in the food industry, committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose. We're a people-first company rooted in values, with a culture that champions diversity, ensures equity, and celebrates inclusion.
We're an equal opportunity employer that values diversity at all levels. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
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