Service Leader

7 days ago


Arvada, Colorado, United States Chipotle Full time
Job Summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe and quality food is prepared and served. The ideal candidate will have experience in food service, customer service, and team leadership.

Key Responsibilities
  • Ensure great tasting, high quality food is served
  • Help resolve food quality issues
  • Support food safety by ensuring hand washing and glove changes, monitoring time and temperature on the line, and following Daily Food Safety Checklist and food safety policies and procedures
  • Help resolve customer incidents and work to ensure positive customer experiences
  • Monitor crew breaks, shift changes, shift meetings, and line schedules
  • Develop and cross train all front of house Crew
  • Assist with Crew performance reviews
  • Develop future Service Leaders
  • Assist with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
Requirements
  • Have Chipotle Crew member and/or Kitchen Leader experience
  • Be able to understand and articulate Chipotle's Food With Integrity philosophy
  • Have knowledge and experience of cash handling policies and procedures
  • Have knowledge of Food Safety and health department matters
  • Have familiarity with office paperwork
  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
  • Have a high school diploma
  • Have restaurant experience
About Chipotle

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe.

Pay range is $18.00 to $20.05 depending on skill level, experience and/or education. Compensation offered is also subject to local wage and hour laws.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.


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