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Customer Care Associate
2 months ago
Customer Service Representative (Part-Time)
Job Category: Customer Service
Job Details:
Overview:
As a Customer Service Representative, you will play a vital role in delivering exceptional service to our clients. Your primary responsibilities will include:
Key Responsibilities:
- Manage incoming calls and provide accurate information to the public.
- Assist customers in person and via phone, ensuring a positive experience.
- Adhere strictly to company policies and procedures.
- Process sales of bus passes and maintain accurate financial records.
- Issue identification cards and provide relevant information to clients.
- Perform additional tasks as assigned to support team objectives.
Qualifications:
To be successful in this role, candidates should possess:
- A High School Diploma or equivalent.
- At least 6 months of experience in a customer service role.
- Strong problem-solving abilities and excellent interpersonal skills.
- Proficiency in computer usage.
Commitment to Safety and Environment:
At Keolis, we prioritize safety and environmental responsibility. We are dedicated to ensuring the well-being of our employees and the communities we serve.
Equal Employment Opportunity:
We are committed to providing equal employment opportunities to all qualified individuals, regardless of their background.
Disclaimer:
The information provided is intended to outline the general nature and level of work performed by employees in this position. It is not an exhaustive list of all responsibilities and skills required.
