Sales Associate
6 days ago
About the Role:
We are seeking a highly skilled Retail Sales Associate to join our Express team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and cleaning.
Key Responsibilities:
- Maintain a safe and inviting store environment for customers.
- Follow company policies and procedures to ensure the safety of all associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a great customer experience by delivering on all aspects of the customer experience model.
- Process transactions quickly and accurately, reducing customer wait time.
- Positively resolve customer service-related issues and communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements:
- High School or Equivalent education.
- 0-2 years of relevant job experience, with a minimum of 6 months.
- Proficient in the use of technology, including iPads and registers.
- Meets defined availability criteria, including nights, weekends, and non-business hours.
- Meets physical requirements.
Benefits and Compensation:
- Medical, pharmacy, dental, and vision coverage.
- 401(k) and Roth 401(k) with Company match.
- Merchandise discount.
- Paid Time Off.
- Parental leave for new moms and dads.
- And more.
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