Sales and Customer Experience Manager

3 days ago


Oxnard, California, United States Premium Brands Services, LLC Full time

About Lane Bryant

As a premium brand in the plus-size industry, we're dedicated to empowering women through fashion. With a rich history spanning over 120 years, our commitment to inclusivity and self-expression has made us a leader in the market.

We're currently seeking a Sales Lead who will play a pivotal role in creating an engaging environment for associates and customers alike. This position offers a unique opportunity to partner with our Store Manager to execute daily action plans, cultivate a store atmosphere where operations run seamlessly, and train and motivate associates to reach their highest potential.

The Impact You Can Have:

  • Welcome customers and engage with them to understand their needs and preferences.
  • Share your knowledge of our products and services with customers to outfit and inspire them.
  • Empower teams to exceed customer expectations through our company selling model.
  • Help store leaders execute daily operational action plans.
  • Motivate and coach associates to recognize and improve performance.
  • Drive results by identifying business opportunities in partnership with store leaders.
  • Assess daily schedules to maximize productivity and equalize payroll.
  • Share daily communications with store teams and prioritize tasks as needed.

You'll Bring to the Role:

  • 1-3 years retail experience
  • High school diploma or equivalent required
  • Passion for styling and love of working with people
  • Flexible availability - including evenings, weekends, and holidays
  • Ability to read, write and communicate in English
  • Proficient with technology, including an ability to operate store systems accurately

Estimated Salary: $45,000-$55,000 per year

Benefits:

  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands.
  • Support for your individual development plus opportunity for growth within our family of brands.
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.

We offer a competitive salary of $45,000-$55,000 per year, depending on your qualifications and experience. Eligibility of certain benefits and associate programs is based on employment type, role, and location.

Location: Oxnard, CA

Position Type: Regular/Part time


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